As an owner of a national residential real estate franchise I wanted to thank you for creating, implementing and executing such a wonderful service. The residential real estate market is currently facing challenging times. We have taken a proactive approach in evaluating all our expenses, lowering our variable and fixed costs, and creating a new model for our company. A critical part of our planning was the very difficult decision to outsource our incoming customer phone inquiries. These inquiries are the largest lead generating source for our company. Ultimately the decision has resulted in a reduction in overhead, increased customer service and allowed us more time to focus on our business.
Sincerely,
Don Marton, Owner
