Have you ever heard the saying ‘too many cooks spoil the broth’? It’s hard to make a great tasting broth if there are multiple parties involved with the making; one person wanting a sweet broth, another wanting it savory and so on. For accuracy, efficiency and a personalized touch we believe that an answering service should offer one point of contact to their clients for account queries.
Different people can see different things in the same picture – or hear different things in the same phone call. When you hire an answering service, you want your phone calls, message delivery and other services handled competently, professionally and accurately. But sometimes, if multiple company representatives are involved, a lot gets lost in the translation from one person to another. There can be so many ‘cooks in the broth’ that you wonder whether they remember what your issue was as the offer ‘solutions’.
Unlike many of our competitors, Answering Service Care has a team dedicated to our clients. The Answering Service Care ‘Client Care Team’ handles, investigates and resolves any issues our clients may have. They offer support to ensure that your callers receive top-quality customer service at all times and their mission like ours is to help you succeed.
Being family owned and operated, our services have become synonymous with a warm, friendly and imitate atmosphere. Our Client Care Team helps to establish and maintain this warm and pleasant rapport with you. Having a bond with the companies that you choose to do business with is essential for a better overall experience. We consider this bond the foundation of our success and our relationship with our clients.
Our Client Care Team increases client satisfaction by working harmoniously with your business and quickly researching and resolving your issues. They work hard to learn all they need to know about the details and nuances of your business. Our team is also equipped to handle your needs and concerns with the same urgency and professionalism as you would yourself. They make sure our services to you are channeled correctly, accurately, and for maximum efficiency and productivity. No problem is too small to receive their prompt and cheerful attention.
No matter what profession or business you’re in, Single Point of Contact ensures that you always have everything you need to enjoy Answering Service Care’s feature-rich, fully customized and affordable service.
To learn more about our Client Care Team or to speak to your Account Manager contact us at 800.430.6511.
