In the 1980s, a receptionist was needed from 8a to 4p and in the 90s they were only needed from 9:00am-5:00pm, but today we need a receptionist 24/7. After all, with such competitive industries; whether it is a multimillion dollar law firm or small plumbing company, it is imperative that we never miss another call.
But, is it possible to have a sweet succulent smile, permanently stationed in the office? What if a call comes in at 7:45am, and you open at 8am, what if a call comes in at 4:30pm, and you closed at 4pm? Wouldn’t it be great, knowing that even in your absence your customer will be greeted with a smile and ushered into your company?
Well, this is where we come in, let us be your receptionist; your virtual receptionist. There when you need us, there when you don’t. For a fraction of the price, you can be confident in the fact that your calls will be answered, and the messages relayed directly to you!
The benefits of having a virtual receptionist goes far beyond what we could ever imagine. Having a virtual receptionist eliminates the traditional ‘answering machine’. Clients will be impressed when they always have a live operator; an actual person to speak to. This provides a much better first impression; in comparison to leaving a message ‘after the tone’ remember, first impressions are lasting impressions. Besides, what if the caller decides not to leave a message and takes their business elsewhere? What if the voice mail box is full? What if you don’t receive the message until days after? What if the message gets deleted?
In this era, you need someone who is reliable, customer service you can depend on, and a family who will become an extension of your family. Someone who can keep up with the business world, a receptionist who is always there, a receptionist who is virtual!
Services that a virtual receptionist offers includes
Virtual receptionists can also:
- Schedule and cancel appointments
- Answer your calls live 24/7
- Redirect calls to different extensions in your business
- Take detailed messages and relays them to you.
To hire a virtual receptionist for your business you may contact one of our Business Development Consultants at 800.430.6511.