List Call Recordings

List Call Recordings

get

Retrieve all call recordings available to the authenticated user. Audio recordings are retained up to 31 days; CDR metadata is retained up to 3 years.

Authorizations

AuthorizationstringRequired

Answering Service Care uses bearer token authentication. Generate API tokens from your user profile under Application Keys.

Query parameters

account_idstringOptional

Filter by account ID.

skill_namestringOptional

Filter by skill name.

from_datestringOptional

Start of date range in MM-DD-YYYY format (e.g. 01-01-2025).

Example: 01-01-2025Pattern: ^[0-1][0-9]-[0-3][0-9]-[0-9]{4}$

to_datestringOptional

End of date range in MM-DD-YYYY format (e.g. 01-31-2025).

Example: 01-31-2025Pattern: ^[0-1][0-9]-[0-3][0-9]-[0-9]{4}$

samplebooleanOptional

If true, return a sampled subset of the date range instead of every recording.

Default: false

page_sizeinteger · min: 1 · max: 200Optional

Maximum number of results per page (default 50).

Default: 50

Responses

200

Successful response

application/json

401

Missing or invalid bearer token.

application/json

get/api/v2/call-recordings

GET /api/v2/call-recordings HTTP/1.1
Host: secure.answeringservicecare.com
Authorization: Bearer YOUR_API_TOKEN
Accept: */*

{
  "data": [
    {
      "id": 36,
      "call_id": 266805,
      "call_sid": "4f1c7b5e-744b-11ef-9bdd-02420a1f2070",
      "account_number": "JoseDev",
      "did_number": "5617819977",
      "from": "text",
      "agent_username": "jose",
      "started_at": "2026-01-01T00:00:00.000Z",
      "recording": "https://yourdomain.com/recording.mp3",
      "cdr": {
        "id": 1,
        "unique_call_id": 1,
        "start_time": "2026-01-01T00:00:00.000Z",
        "call_type": "InboundCall",
        "start_client": "text",
        "end_client": "text",
        "callerid": "text",
        "number_dialed": "text",
        "did": "text",
        "agent_name": "text",
        "agent_id": 1,
        "skill_name": "Spanish",
        "skill_id": "1",
        "connection_sec": 1,
        "ivr_sec": 1,
        "wait_sec": 1,
        "talk_sec": 1,
        "hold_sec": 1,
        "transfer_sec": 1,
        "wrap_sec": 1,
        "agent_answer_time": "2026-01-01T00:00:00.000Z",
        "end_time": "2026-01-01T00:00:00.000Z",
        "hang_up_time": "2026-01-01T00:00:00.000Z",
        "who_hung_up": "agent",
        "original_call_id": 1,
        "call_created_at": "2026-01-01T00:00:00.000Z",
        "is_orphaned": true,
        "conference_sec": 1,
        "conference_talk_sec": 1
      }
    }
  ]
}