> For the complete documentation index, see [llms.txt](https://answeringservicecare.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://answeringservicecare.com/docs/api-reference/user-portal-apis/messages/list-messages.md).

# List Messages

## List Messages

> Retrieve all messages for the authenticated user. Supports filtering by origin, delivery status, and date range.

```json
{"openapi":"3.0.3","info":{"title":"Answering Service Care API","version":"1.0.0"},"tags":[{"name":"List Messages"}],"servers":[{"url":"https://secure.answeringservicecare.com","description":"Answering Service Care host"}],"security":[{"BearerAuth":[]}],"components":{"securitySchemes":{"BearerAuth":{"type":"http","scheme":"bearer","bearerFormat":"API token","description":"Answering Service Care uses bearer token authentication. Generate API tokens from your user profile under **Application Keys**."}},"schemas":{"MessageListEnvelope":{"type":"object","properties":{"data":{"type":"array","items":{"$ref":"#/components/schemas/Message"}}}},"Message":{"type":"object","description":"A message record. Retained for 180+ days per privacy policy. Custom fields appear alongside standard fields with the prefix `content_with_additional_details_table__{labelName}`.","properties":{"id":{"type":"integer"},"read":{"type":"boolean"},"phone_number":{"type":"string"},"extension":{"type":"string"},"caller_id":{"type":"string"},"first_name":{"type":"string"},"last_name":{"type":"string"},"company_name":{"type":"string"},"content":{"type":"string"},"status":{"type":"string","enum":["new","delivered","archived","acknowledged"]},"account_id":{"type":"integer"},"agent_id":{"type":"integer"},"user_id":{"type":"integer","nullable":true},"created_at":{"type":"string","format":"date-time"},"updated_at":{"type":"string","format":"date-time"},"ivr":{"type":"string"},"pickup_date":{"type":"string","format":"date-time","nullable":true},"pickup_user_id":{"type":"integer","nullable":true},"contact_id":{"type":"integer"},"delivered_at":{"type":"string","format":"date-time"},"delivered_by":{"type":"integer"},"delivered_to":{"type":"integer","nullable":true},"phone":{"type":"string"},"email":{"type":"string"},"call_ref_id":{"type":"string"},"sale_id":{"type":"integer","nullable":true},"note":{"type":"string"},"did_id":{"type":"integer"},"address":{"type":"string"},"address2":{"type":"string"},"city":{"type":"string"},"state":{"type":"string"},"zip":{"type":"string"},"how_you_hear_about_us":{"type":"string"},"is_emergency":{"type":"boolean"},"alt_phone":{"type":"string"},"positive_data_dip":{"type":"boolean"},"answers":{"type":"object","additionalProperties":true,"description":"Form answers submitted with the message."},"escalation_level_id":{"type":"integer"},"next_escalation_at":{"type":"string","format":"date-time","nullable":true},"receiver_name":{"type":"string"},"non_message_type":{"type":"string","description":"Set when the entry is not a true message. Standard values are `hang_up`, `wrong_number`, `caller_did_not_leave_message` and `training`. Accounts may define additional dispositions, so treat this as an open set."},"activities_count":{"type":"integer"},"closing_action_group_id":{"type":"integer"},"email_subject":{"type":"string"},"escalation_counter":{"type":"integer"},"origin":{"type":"string","nullable":true,"description":"Channel the message came from. `AI_SMS` and `AI_CALL` mark the message as handled by the AI assistant.","enum":["CALL","SMS","CHAT","TO_DO","AI_SMS","AI_CALL",null]},"message_received_date":{"type":"string","format":"date-time","nullable":true},"disposition":{"type":"string","nullable":true},"call_id":{"type":"integer","nullable":true},"chat_session_id":{"type":"integer","nullable":true},"to_do_task_id":{"type":"integer","nullable":true},"from_to_do":{"type":"boolean"},"send_at":{"type":"string","format":"date-time","nullable":true},"uuid":{"type":"string","format":"uuid"},"klass_names":{"type":"string"}}},"ErrorSimple":{"type":"object","description":"Compact error response (used for 401/422/400).","properties":{"error":{"type":"string"}}}},"responses":{"Unauthorized":{"description":"Missing or invalid bearer token.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorSimple"}}}}},"parameters":{"OriginFilter":{"name":"origin","in":"query","description":"Filter messages by origin channel. Matching is case-insensitive.","required":false,"schema":{"type":"string","enum":["CALL","SMS","CHAT","TO_DO","AI_SMS","AI_CALL"]}},"StatusFilter":{"name":"status","in":"query","description":"Filter messages by status.","required":false,"schema":{"type":"string","enum":["new","delivered","archived","acknowledged"]}},"FromDate":{"name":"from_date","in":"query","description":"Start of date range in `MM-DD-YYYY` format (e.g. `01-01-2025`).","required":false,"schema":{"type":"string","pattern":"^[0-1][0-9]-[0-3][0-9]-[0-9]{4}$"}},"ToDate":{"name":"to_date","in":"query","description":"End of date range in `MM-DD-YYYY` format (e.g. `01-31-2025`).","required":false,"schema":{"type":"string","pattern":"^[0-1][0-9]-[0-3][0-9]-[0-9]{4}$"}},"PageSize":{"name":"page_size","in":"query","description":"Maximum number of results per page (default 50).","required":false,"schema":{"type":"integer","minimum":1,"maximum":200,"default":50}}}},"paths":{"/api/v2/messages":{"get":{"summary":"List Messages","description":"Retrieve all messages for the authenticated user. Supports filtering by origin, delivery status, and date range.","tags":["List Messages"],"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MessageListEnvelope"}}}},"401":{"$ref":"#/components/responses/Unauthorized"}},"parameters":[{"$ref":"#/components/parameters/OriginFilter"},{"$ref":"#/components/parameters/StatusFilter"},{"$ref":"#/components/parameters/FromDate"},{"$ref":"#/components/parameters/ToDate"},{"$ref":"#/components/parameters/PageSize"}]}}}}
```

## List Recent Messages

> Retrieve the most recent messages for the authenticated user.

```json
{"openapi":"3.0.3","info":{"title":"Answering Service Care API","version":"1.0.0"},"tags":[{"name":"List Messages"}],"servers":[{"url":"https://secure.answeringservicecare.com","description":"Answering Service Care host"}],"security":[{"BearerAuth":[]}],"components":{"securitySchemes":{"BearerAuth":{"type":"http","scheme":"bearer","bearerFormat":"API token","description":"Answering Service Care uses bearer token authentication. Generate API tokens from your user profile under **Application Keys**."}},"schemas":{"MessageListEnvelope":{"type":"object","properties":{"data":{"type":"array","items":{"$ref":"#/components/schemas/Message"}}}},"Message":{"type":"object","description":"A message record. Retained for 180+ days per privacy policy. Custom fields appear alongside standard fields with the prefix `content_with_additional_details_table__{labelName}`.","properties":{"id":{"type":"integer"},"read":{"type":"boolean"},"phone_number":{"type":"string"},"extension":{"type":"string"},"caller_id":{"type":"string"},"first_name":{"type":"string"},"last_name":{"type":"string"},"company_name":{"type":"string"},"content":{"type":"string"},"status":{"type":"string","enum":["new","delivered","archived","acknowledged"]},"account_id":{"type":"integer"},"agent_id":{"type":"integer"},"user_id":{"type":"integer","nullable":true},"created_at":{"type":"string","format":"date-time"},"updated_at":{"type":"string","format":"date-time"},"ivr":{"type":"string"},"pickup_date":{"type":"string","format":"date-time","nullable":true},"pickup_user_id":{"type":"integer","nullable":true},"contact_id":{"type":"integer"},"delivered_at":{"type":"string","format":"date-time"},"delivered_by":{"type":"integer"},"delivered_to":{"type":"integer","nullable":true},"phone":{"type":"string"},"email":{"type":"string"},"call_ref_id":{"type":"string"},"sale_id":{"type":"integer","nullable":true},"note":{"type":"string"},"did_id":{"type":"integer"},"address":{"type":"string"},"address2":{"type":"string"},"city":{"type":"string"},"state":{"type":"string"},"zip":{"type":"string"},"how_you_hear_about_us":{"type":"string"},"is_emergency":{"type":"boolean"},"alt_phone":{"type":"string"},"positive_data_dip":{"type":"boolean"},"answers":{"type":"object","additionalProperties":true,"description":"Form answers submitted with the message."},"escalation_level_id":{"type":"integer"},"next_escalation_at":{"type":"string","format":"date-time","nullable":true},"receiver_name":{"type":"string"},"non_message_type":{"type":"string","description":"Set when the entry is not a true message. Standard values are `hang_up`, `wrong_number`, `caller_did_not_leave_message` and `training`. Accounts may define additional dispositions, so treat this as an open set."},"activities_count":{"type":"integer"},"closing_action_group_id":{"type":"integer"},"email_subject":{"type":"string"},"escalation_counter":{"type":"integer"},"origin":{"type":"string","nullable":true,"description":"Channel the message came from. `AI_SMS` and `AI_CALL` mark the message as handled by the AI assistant.","enum":["CALL","SMS","CHAT","TO_DO","AI_SMS","AI_CALL",null]},"message_received_date":{"type":"string","format":"date-time","nullable":true},"disposition":{"type":"string","nullable":true},"call_id":{"type":"integer","nullable":true},"chat_session_id":{"type":"integer","nullable":true},"to_do_task_id":{"type":"integer","nullable":true},"from_to_do":{"type":"boolean"},"send_at":{"type":"string","format":"date-time","nullable":true},"uuid":{"type":"string","format":"uuid"},"klass_names":{"type":"string"}}},"ErrorSimple":{"type":"object","description":"Compact error response (used for 401/422/400).","properties":{"error":{"type":"string"}}}},"responses":{"Unauthorized":{"description":"Missing or invalid bearer token.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorSimple"}}}}}},"paths":{"/api/v2/messages/recents":{"get":{"summary":"List Recent Messages","description":"Retrieve the most recent messages for the authenticated user.","tags":["List Messages"],"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MessageListEnvelope"}}}},"401":{"$ref":"#/components/responses/Unauthorized"}}}}}}
```


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://answeringservicecare.com/docs/api-reference/user-portal-apis/messages/list-messages.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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