To Dos

The To Dos API schedules work for Answering Service Care to execute on your behalf, outbound calls, SMS messages, recurring text campaigns, and transactional emails. Once created, a To Do is durable and owned by Answering Service Care until it runs.

What you can do

• List every To Do for the authenticated user, filtered by date range and page size.
• Create a To Do with delivery_type (sms, email, or call). The body is flat (no to_do wrapper) and carries account_number, contact, message_text, and a schedule.
• Use the variant endpoints, /ai-call, /sms, /sms/recurring, and /email, to skip channel-specific boilerplate.

Scheduling

The schedule object accepts rule (immediately, today, or recurring), frequency (daily, weekly, monthly, yearly), times (one or more HH:MM AM/PM strings), and optional interval and days.

Per-channel fields

• SMS / call: contact is a phone number.
• Email: contact is an email address; also supply sender_name, from_email, and subject.
• Call: additionally supply instructions describing what the AI agent should say.

Common use cases

• Automating appointment reminders from an external scheduler.
• Triggering outbound calls when a high-priority lead hits your CRM.
• Running a weekly check-in SMS cadence for enrolled customers.
• Sending follow-up emails after a support interaction closes.