> For the complete documentation index, see [llms.txt](https://answeringservicecare.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://answeringservicecare.com/docs/app/client-portal/access-and-dashboard.md).
# Access and dashboard
Sign in to the ASC Client Portal, read your dashboard widgets, and understand the month-to-date usage report.
The Answering Service Care (ASC) Client Portal is the command center for your answering service account. It gives you a quick snapshot of your most relevant information so you can stay on top of messages, account activity, and usage.
## Sign in
{% stepper %}
{% step %}
### Go to the portal
Open `https://secure.answeringservicecare.com` in your browser.
{% endstep %}
{% step %}
### Enter your credentials
Sign in with your username and password.
{% endstep %}
{% endstepper %}
### Sign in with Google
You can use **Sign in with Google** when your portal email matches your Google account email.
{% hint style="info" %}
A matching Google account email is required for Google sign-in. If the emails do not match, sign in with your username and password instead.
{% endhint %}
## Dashboard
The dashboard is the first thing you see after signing in. It gives you a quick view of the most important account activity and serves as a starting point for the rest of the portal.
The dashboard gives clients quick access to messages, account activity, and reporting entry points.
### Dashboard widgets
The dashboard widgets give you quick details at a glance and act as shortcuts to important areas of your portal.
| Widget | What it shows |
| ---------------------- | --------------------------------------------------------- |
| **New Messages** | The number of unacknowledged messages in your inbox. |
| **Delivered Messages** | The total number of messages that have been acknowledged. |
| **Monthly Usage** | The minutes used in the current month. |
| **Last Login** | The date of your last login to the portal. |
### Month-to-date usage report
The Month To Date Usage Report is a graph that gives you a visual representation of your usage throughout the current month, showing usage trends over time.
The graph differentiates between two usage types:
* **Standard usage**: your day-to-day call usage.
* **Operator-assisted calls**: calls handled with operator assistance.
This breakdown helps you see how your minutes are split across the month and spot busy periods before they affect billing.
## How customers use this page
The dashboard is useful when you want to:
* check whether new messages need follow-up
* confirm recent service activity
* review usage before billing questions
* spot busy periods across the current month
---
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