> For the complete documentation index, see [llms.txt](https://answeringservicecare.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://answeringservicecare.com/docs/app/client-portal/billing-and-payments.md).

# Billing and payments

Review balances, choose a payment method, and manage billing-related actions in the ASC Client Portal.

Use **Pay Your Bill** to review your balance and submit a payment through the ASC Client Portal.

This area is most useful for owners, admins, and finance contacts.

### What you can do

Use this area to:

* view current billing details
* review the amount due
* enter a custom payment amount
* pay by ACH or credit card

### Account information

The billing section shows core account identifiers such as your account number and client ID.

Use this information when you need to confirm billing records with your team.

### Payment amount

The portal shows your **Total Due**.

You can also enter a custom payment amount when needed.

### Payment methods

#### Bank account or ACH

ACH payments do not include a convenience fee.

When paying by ACH, enter:

* bank routing number
* bank account number
* bank account number again for verification

Customers may also be able to enroll in automatic monthly ACH payments.

#### Credit card

Credit card payments include a `1.5%` convenience fee.

When paying by credit card, enter:

* name on card
* card number
* expiration date
* CVV
* billing address

For CVV:

* Visa, Mastercard, and Discover use a 3-digit code
* American Express uses a 4-digit code

### Submit a payment

1. Open **Pay Your Bill**.
2. Review the current amount due.
3. Enter the payment amount if needed.
4. Choose **Bank Account / ACH** or **Credit Card**.
5. Complete the required payment fields.
6. Accept the terms and conditions.
7. Submit the payment.

### Related resources

Use these resources when you need more billing help:

* Customer resources
* [How to read your invoice](https://answeringservicecare.com/billing/)
* [Sign up for Autopay](https://answeringservicecare.com/autopay-form/)
* [W-9 form](https://answeringservicecare.com/w9/)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://answeringservicecare.com/docs/app/client-portal/billing-and-payments.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.