> For the complete documentation index, see [llms.txt](https://answeringservicecare.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://answeringservicecare.com/docs/getting-started/quickstart.md).

# Quickstart

Use this page to get oriented in the ASC Client Portal and move quickly into the right workflows.

The fastest path is to start with your business goals, then confirm the parts of your ASC setup that matter most.

### Start with your business use case

* **After-hours support**: make sure calls reach ASC, messages are delivered, and on-call contacts are correct.
* **Lead capture and sales response**: confirm scripts collect the right details for new inquiries and sales opportunities.
* **Urgent dispatch or escalation**: set up contacts, delivery methods, and escalation timing for emergencies.
* **Multi-user client access**: invite office managers, dispatchers, coordinators, or owners with the right permissions.

### First steps

{% stepper %}
{% step %}

### Confirm access

Sign in to the ASC Client Portal and confirm the right people can access it.

Start with Introduction, then review Access and dashboard and Accounts and users.
{% endstep %}

{% step %}

### Review your live call handling

Open **Scripts** and confirm ASC is greeting callers, asking the right questions, and capturing the right information.

This matters for legal intake, home service emergencies, patient routing, and new lead capture.
{% endstep %}

{% step %}

### Validate messages and escalations

Review Messages and Oncall calendar.

Make sure urgent calls route to the right people and normal calls follow the right follow-up path.
{% endstep %}

{% step %}

### Test the full customer experience

Forward a test call, review the resulting message, and confirm the expected team member receives it.

Use [How to test your account](https://answeringservicecare.com/how-to-test-your-account/) and [Call forwarding instructions](https://answeringservicecare.com/call-forwarding-instructions/) if you need them.
{% endstep %}

{% step %}

### Add billing, reports, or integrations

Once your call flow is working, set up the remaining tools your business needs.

Use Billing and payments, Profile, reports, and API keys, ASC Zapier App, and Customer resources.
{% endstep %}
{% endstepper %}

### Recommended next pages

* Introduction
* User Portal
* Messages
* Scripts
* Oncall calendar

{% hint style="info" %}
If you are launching ASC for a new office, location, or team, continue with the implementation checklist next.
{% endhint %}


---

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