> For the complete documentation index, see [llms.txt](https://answeringservicecare.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://answeringservicecare.com/docs/overview/plans-and-pricing.md).

# Plans and pricing

ASC pricing is transparent, with tailored call flows and **no long-term contracts on standard plans**. This page explains how plans are structured. For current rates, always use the live [pricing page](https://answeringservicecare.com/pricing).

### How plans work

* **Service lines.** Choose Live Answering, AI Answering, Live Chat, or Outbound Calling, or combine them.
* **Plan tiers.** Each service is offered in **Starter, Small Business, Pro, and Enterprise** plans.
* **Minutes + overage.** Each tier includes a monthly minute bundle; usage beyond it is billed per minute at that tier's rate.
* **Monthly or annual.** Pay monthly, or pay annually to **save up to 10%**.
* **What higher tiers add.** Each tier builds on the one below it, for example, Pro adds free call recording and a dedicated account manager, and Enterprise adds free appointment setting and a free integration.

{% hint style="info" %}
The Enterprise plan includes a **dedicated account manager**, a free integration, and free appointment setting. For high volume or specific requirements, ASC also builds **custom plans**, contact your account manager or ASC sales.
{% endhint %}

### Current plans

{% hint style="info" %}
Pricing below is a snapshot as of June 2026 (monthly billing). One-time setup fee: **$50** for Live Answering, **$100** for AI Answering. Higher-volume and custom plans are available beyond the advertised tiers. Always confirm current rates on the live [pricing page](https://answeringservicecare.com/pricing).
{% endhint %}

{% tabs %}
{% tab title="Live Answering" %}

| Plan           | Monthly | Included minutes | Additional minute |
| -------------- | ------- | ---------------- | ----------------- |
| Starter        | $40     | 0                | $1.75             |
| Small Business | $179    | 100              | $1.70             |
| Pro            | $329    | 250              | $1.60             |
| Enterprise     | $639    | 500              | $1.35             |
| {% endtab %}   |         |                  |                   |

{% tab title="AI Answering" %}

| Plan           | Monthly | Included minutes | Additional AI minute |
| -------------- | ------- | ---------------- | -------------------- |
| Starter        | $40     | 0                | $0.85                |
| Small Business | $80     | 100              | $0.80                |
| Pro            | $195    | 250              | $0.75                |
| Enterprise     | $350    | 500              | $0.70                |

AI plans also bill live-agent escalation minutes separately. Live chat is available at $5 per chat.
{% endtab %}
{% endtabs %}

### Add-ons

Add-ons are priced separately from your answering service plan. Common ones:

| Add-on                                           | Price                                                  |
| ------------------------------------------------ | ------------------------------------------------------ |
| To Dos (outbound call/SMS/email)                 | $50 setup; per-item usage                              |
| Two-Way SMS                                      | $40/mo + $100 setup; per SMS part                      |
| Live Chat                                        | $5 per chat ($50 setup when bundled)                   |
| Appointment Scheduling                           | $50/mo                                                 |
| Follow-Me number                                 | $15/mo                                                 |
| IVR / voicemail                                  | $0.15 per IVR minute                                   |
| CNAM (business name on caller ID)                | $10/mo                                                 |
| Branded Calling                                  | $200/mo + $1 per outbound call                         |
| Call Recording                                   | $10/mo (free on Pro and larger; held 31 days)          |
| Fax to Email                                     | $15/mo local, $25/mo toll-free                         |
| Spam Blocker                                     | $15/mo                                                 |
| Vanity number                                    | $10/mo                                                 |
| Extra phone numbers                              | First 3 free per script; then $5 local / $10 toll-free |
| Secure Messaging (for HIPAA-sensitive workflows) | Included, available on request                         |

Outbound **Sales & Marketing campaigns** (warm, cold, and AI) and **custom enterprise contracts** are quoted by ASC sales. For all current pricing, see the live [pricing page](https://answeringservicecare.com/pricing).

### Billing and payment

For how invoices, usage, and payments work once you are on a plan, see the Billing section.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://answeringservicecare.com/docs/overview/plans-and-pricing.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.