Plans and pricing

How ASC plans are structured across Live Answering, AI Answering, Live Chat, and Outbound Calling, with monthly or annual billing and no long-term contracts.

ASC pricing is transparent, with tailored call flows and no long-term contracts on standard plans. This page explains how plans are structured. For current rates, always use the live pricing page.

How plans work

• Service lines. Choose Live Answering, AI Answering, Live Chat, or Outbound Calling, or combine them.
• Plan tiers. Each service is offered in Starter, Small Business, Pro, and Enterprise plans.
• Minutes + overage. Each tier includes a monthly minute bundle; usage beyond it is billed per minute at that tier's rate.
• Monthly or annual. Pay monthly, or pay annually to save up to 10%.
• What higher tiers add. Each tier builds on the one below it, for example, Pro adds free call recording and a dedicated account manager, and Enterprise adds free appointment setting and a free integration.

The Enterprise plan includes a dedicated account manager, a free integration, and free appointment setting. For high volume or specific requirements, ASC also builds custom plans, contact your account manager or ASC sales.

Current plans

Pricing below is a snapshot as of June 2026 (monthly billing). One-time setup fee: $50 for Live Answering, $100 for AI Answering. Higher-volume and custom plans are available beyond the advertised tiers. Always confirm current rates on the live pricing page.

Live Answering

Plan	Monthly	Included minutes	Additional minute
Starter	$40	0	$1.75
Small Business	$179	100	$1.70
Pro	$329	250	$1.60
Enterprise	$639	500	$1.35

AI Answering

Plan	Monthly	Included minutes	Additional AI minute
Starter	$40	0	$0.85
Small Business	$80	100	$0.80
Pro	$195	250	$0.75
Enterprise	$350	500	$0.70

AI plans also bill live-agent escalation minutes separately. Live chat is available at $5 per chat.

Add-ons

Add-ons are priced separately from your answering service plan. Common ones:

Add-on	Price
To Dos (outbound call/SMS/email)	$50 setup; per-item usage
Two-Way SMS	$40/mo + $100 setup; per SMS part
Live Chat	$5 per chat ($50 setup when bundled)
Appointment Scheduling	$50/mo
Follow-Me number	$15/mo
IVR / voicemail	$0.15 per IVR minute
CNAM (business name on caller ID)	$10/mo
Branded Calling	$200/mo + $1 per outbound call
Call Recording	$10/mo (free on Pro and larger; held 31 days)
Fax to Email	$15/mo local, $25/mo toll-free
Spam Blocker	$15/mo
Vanity number	$10/mo
Extra phone numbers	First 3 free per script; then $5 local / $10 toll-free
Secure Messaging (for HIPAA-sensitive workflows)	Included, available on request

Outbound Sales & Marketing campaigns (warm, cold, and AI) and custom enterprise contracts are quoted by ASC sales. For all current pricing, see the live pricing page.

Billing and payment

For how invoices, usage, and payments work once you are on a plan, see the Billing section.