Jun 15, 2026: New ways to reach your customers

Two-Way SMS, To Dos, Live Chat, and Outbound Calling, new ways to connect with your customers.

ASC added several ways to connect with your customers beyond inbound phone answering:

• Two-Way SMS: send and receive text messages from your business call-forwarding number, with conversations centralized in your portal.
• To Dos: outbound call, SMS, and email workflows, on demand or on a recurring schedule.
• Live Chat: website chat handled by ASC and captured alongside your calls and messages.
• Outbound Calling: reminders, follow-ups, and managed sales and marketing campaigns.