> For the complete documentation index, see [llms.txt](https://answeringservicecare.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://answeringservicecare.com/docs/useful-resources.md).

# Useful Resources

- [FAQ](https://answeringservicecare.com/docs/useful-resources/faq.md): Common questions about ASC services, the client portal, onboarding, support, and integrations.
- [Security & Compliance](https://answeringservicecare.com/docs/useful-resources/useful-resources.md): Security, privacy, and compliance information for Answering Service Care.
- [Security Overview](https://answeringservicecare.com/docs/useful-resources/useful-resources/security-overview.md): How ASC protects customer data and how customers can strengthen account security.
- [SOC 2 Type II](https://answeringservicecare.com/docs/useful-resources/useful-resources/soc-2-type-ii.md): Overview of ASC controls and practices relevant to ASC's SOC 2 Type II posture, including how an enterprise reviewer can request the report.
- [HIPAA](https://answeringservicecare.com/docs/useful-resources/useful-resources/hipaa.md): Overview of ASC safeguards and operational practices relevant to HIPAA-sensitive environments, including how to request a Business Associate Agreement (BAA).
- [Data retention and deletion](https://answeringservicecare.com/docs/useful-resources/useful-resources/data-retention-and-deletion.md): What data Answering Service Care stores, how long it is retained, and how to export or delete it.
- [Reliability and SLA](https://answeringservicecare.com/docs/useful-resources/useful-resources/reliability-and-sla.md): Answering Service Care's approach to uptime, service availability, and incident communication.
- [Sub-processors and privacy](https://answeringservicecare.com/docs/useful-resources/useful-resources/sub-processors-and-privacy.md): How Answering Service Care handles data processing, sub-processors, and privacy obligations.
- [Integrations](https://answeringservicecare.com/docs/useful-resources/integrations.md): Understand ASC integrations for secure delivery, billing, telephony, and external workflows.
- [ASC Zapier App](https://answeringservicecare.com/docs/useful-resources/integrations/asc-zapier-app.md): Connect your ASC account to Zapier to automate follow-up, notifications, and downstream tasks.
- [HubSpot](https://answeringservicecare.com/docs/useful-resources/integrations/hubspot.md): Connect Answering Service Care to HubSpot to automatically create contacts and tickets, and optionally sync companies, from every call and message.
- [External API Dispatching](https://answeringservicecare.com/docs/useful-resources/integrations/external-api-dispatching.md): Use External API delivery in Oncall workflows to hand off message events to external systems.
- [Script API](https://answeringservicecare.com/docs/useful-resources/integrations/script-api.md): Use Script API as an integration pattern for real-time external lookups during guided intake.
- [QliqSOFT](https://answeringservicecare.com/docs/useful-resources/integrations/qliqsoft.md): Learn how to set up QliqSOFT in ASC for secure messaging and Oncall Calendar. Configure WCTP credentials, recipients, phones, and delivery settings.
- [TigerConnect](https://answeringservicecare.com/docs/useful-resources/integrations/tigerconnect.md): Configure TigerConnect delivery for Oncall Calendar and secure message workflows.
- [Customer resources](https://answeringservicecare.com/docs/useful-resources/customer-resources.md): Quick links for portal access, setup, billing, legal, referrals, and integrations for ASC clients.


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