Integrations

Understand ASC integrations for secure delivery, billing, telephony, and external workflows.

ASC supports external delivery, communication, and account workflow integrations.

Use this page to understand where ASC connects with external systems and delivery tools.

Use this section for product-facing setup and workflow guidance.

Use the shared API reference for endpoints, authentication details, payloads, and response formats.

Integration availability depends on account configuration, enabled features, and the target system.

Start here

1

Identify the workflow

Decide whether the integration supports secure delivery, billing, telephony, or a custom system handoff.

2

Confirm the account setup

Make sure the account has the required feature enablement, delivery method, and target details.

3

Configure and test

Add the integration settings, then validate delivery with a real workflow before rollout.

In this section

• QliqSOFT
• TigerConnect
• SignalWire fax setup
• Zapier
• HubSpot
• External API dispatching
• Script API

At a glance

• secure delivery for on-call and escalation workflows
• fax-related BYOC setup where required
• no-code workflow automation options
• native HubSpot CRM sync for contacts, companies, and tickets
• external dispatch handoffs to client systems

Common scenarios

• Send on-call notifications to TigerConnect or QliqSOFT groups.
• Use Zapier when a team needs a faster no-code workflow path.
• Keep HubSpot contacts and tickets in sync automatically with the native HubSpot integration.
• Hand off events to external platforms through External API dispatching.

Choose the right integration path

Clinical and secure messaging

TigerConnect and QliqSOFT can receive on-call notifications and message delivery events.

Use this path for healthcare delivery, secure communications, and escalation workflows.

Workflow automation

Zapier supports a custom branded workflow automation path between ASC and other business systems.

Use this path when the team wants a custom Zapier add-on instead of a direct custom API implementation.

CRM sync

HubSpot syncs callers and messages directly into your HubSpot CRM as contacts, companies, and tickets, with automatic sync on by default and optional field mapping through a HubSpot delivery method.

Use this path when the team runs on HubSpot instead of a custom API or Zapier workflow.

Custom external handoff

External API dispatching supports account-specific notification and system handoff workflows from Oncall delivery paths.

Use this path when the workflow depends on a specific external endpoint.

Script-connected integration

Script API integration supports real-time lookups and workflow decisions from inside guided agent scripts.

Use this path when ASC needs to interact with another system during intake instead of only after a message or dispatch event.

Keep the docs split clean

Use the docs in this space for:

• where the feature lives in ASC
• when to use it
• rollout guidance
• validation guidance

Use the shared API reference for:

• endpoint details
• authentication methods
• payload structure
• response handling

Related pages

• Accounts and resources: Review account-level setup that supports integrations.
• Omnichannel: Configure chat, SMS, and task-based workflows.
• Profile, reports, and API keys: Manage API tokens and review shared technical access.
• Admin Portal: Start from the main admin workflow overview.
• API reference: Review technical implementation details.