--- title: "Small Business Answering Service" description: "A small business answering service can put you ahead of the game, by simplifying your communication efforts and keeping your customers happy." canonical: "https://answeringservicecare.com/industries/small-business/" last-updated: "2026-06-19" --- # Small Business Answering Service Never miss another call with live US agents! [Get Started](https://answeringservicecare.com/services/answering-service/getting-started/) ### Gain More Time, Cover All Incoming Calls Small businesses are a passion for their owners and operators, but they are also important to the customers who rely on them and support them on a day-to-day basis. And these customers are the backbone of any small business. And as a smart small business owner, it is important to recognize the impact that these customers have on your business and show them the support and respect they need in return. A phone answering service for your small business can put you ahead of the game, not only by simplifying your operations and communication efforts but also by keeping your customers happy. After all, it is crucial that your customers continue to return and provide future business, and this will only happen if they feel they are welcome and appreciated by your small business. By having a dedicated small business answering service, they will know. ### Running a Business is Hard! We don’t need to tell you: Running a small business can be all-consuming when it comes to time, money, manpower, and other key resources. Not to mention the mental space it can occupy, thinking about all the details and things that need to get done. Whether your business is new and growing or more well-established and thriving, there are always more things to be done and attended to than there are hours in the day. So much to do – Being busy, growing rapidly, having phone lines ringing off the hook – these are all great things, and demonstrate further success to come! But it can be hard to properly serve and address everyone and everything that requires attention, especially when it seems to be coming at you all at once. ### We're Here To Help You Succeed Enter Small Business Answering Services…Super-busy small business owners and entrepreneurs know that [a professional small business answering service](https://answeringservicecare.com/industries/small-business/) can be the perfect 24/7/365 solution for those looking to provide stellar customer service that’s both [cost-effective](https://answeringservicecare.com/pricing/) and professional. Our live phone answering service for small business team works closely with businesses in a variety of industries, including: - Entertainment - Travel - Sales - Business Services - Medical - Legal - Real Estate - Insurance - Home Services - And more! ### Live Telephone Operators Help Your Customers and Callers Our team of live phone answering services for small businesses will work closely with your small business to create a customized solution that gives you more time, helps you provide better service, and, yes, saves you money. Our call [center services](https://answeringservicecare.com/services/call-center-services/) team members are highly trained in the art of customer support. Virtual Assistant A virtual assistant working in our office will give your callers what they need. Live Operators Courteous, competent and cost-effective trained live operators. Message Relay Conveniently access your messages from a computer or mobile device. Interactive Voice Response (IVR) Combine live answering services with technology to direct your calls. ### What Can a Live Phone Answering Service Do For Your Small Business? By taking advantage of an answering service for your small business, you can relax knowing that all of your calls are answered and handled exactly. But don’t think that our small business answering services are one-size-fits-all. On the contrary. Our answering services for small businesses will tailor their approach according to your specifications, from greeting to message delivery…and everything in-between. In this way, you can think of your small business answering service as merely an extension of your business. In addition, [our well-trained, US-based small business answering service](https://answeringservicecare.com/industries/small-business/) pros can help you with any or all of the following, and all at less cost than hiring full-time onsite employees: ##### Answer calls whenever they come in, including nights, weekends and holidays ##### Aid in scheduling appointments ##### Forward, transfer and/or patch through calls as directed and when warranted ##### Manage increased activity from increased lead generation ##### Live Chat ##### Help make your company look bigger and give a great impression every time ##### Address and answer routine and basic questions ##### Relay messages via whatever means you have specified (including text, email and phone) ##### Offer HIPAA-compliant phone answering services No Long-Term Contract Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell. Same Day Setup When you are ready, we can get you up and running in one day. Easy and efficient! Free Mobile App We believe in empowering our clients to manage their services in the most user-friendly way possible. 97.6 Client Satisfaction Hear from our happy clients. [LEAVE US A REVIEW](https://www.trustpilot.com/review/answeringservicecare.com) “Great Customer Service” They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!! Shawn Brandt Optima Imaging, LLC “Great Service for any Small Business” I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team. Robert Strickland Strickland Security “Save your stress and clock-off!” We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it! Sidney Phillips CBRE “Answering Service Care has saved me time & hassle” Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly! Jennifer Schrappe Chrysalis Enterprises “Reliable and Dependable Always!” It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had! Lee Ann Morris Morris Mechanical Inc “Answering Service Care representatives are professional and caring.” Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care. Paulette Criscione Cancer of Many Colors ### A New Caller Experience is Just a Click Away [Get Started Today](https://answeringservicecare.com/services/answering-service/getting-started/) ×