Jacksonville NC Answering Service

As a family-owned and operated North Carolina answering service company, Answering Service Care appreciates business owners who desire to deliver the best telephone customer service possible to their Jacksonville, Camp Lejeune, or Tarawa Terrace, North Carolina customers. After all, combining leading-edge telephone communication tools with a warm “personal” touch has been the formula that has moved our firm to the head of the class. We have effective and cost efficient answering service solutions to fit any operations. Regardless of your profession or service business, you need high-quality customer service at all times.

Situated 98 miles southeast of the state capital of Raleigh, Jacksonville, NC was established in 1757, but not incorporated until 1842. The city’s early economic base revolved around agriculture and the transportation of products along the New River. The location of Camp Lejeune to the area in 1941 led to significant population growth virtually overnight. Today Jacksonville and surrounding communities like Midway Park and McCutcheon Field continue to function as the economic center for Onslow County. With a population of 81,873, and strong sales, services and professional commercial base, Answering Service Care communication solutions helps your firm stand out from competitors.

Telephone customer service separates the best companies from the rest of the field. This area of the operations affects the perception of your company in the eyes of the public. In addition, customer service problems eventually materialize in the form of low customer retention rates and loss profits. The following statistic sum up some key issues many businesses face:

  • Ninety percent of callers form opinions about companies based on their telephone interactions.
  • Seventy percent of callers do not leave voice mail or answering machine messages.
  • The number one reason 68% of survey respondents gave for switching to another company’s a product or service – feeling “unappreciated.”


Answering Service Care has the expertise to serve the needs of your business callers. Smart business owners take carry of our 35 years of experience to keep customers, clients or patients satisfied and coming back for your products or services. Improve your credibility — deliver a superior level of telephone service. Exceed your expectations and that of your customers. Allow Answering Service Care help you:

  • Maintain your existing customer base
  • Assist in attracting new customers
  • Save you money


Jacksonville, North Carolina companies can immediately transform their business reputation by collaborating with Answering Service Care. Whether you need a basic North Carolina answering service or a complete virtual office setup, we excel at customizing our tools to fit your needs. We manage the answering service needs of all sizes of companies — no matter what profession or industry you represent. We have the tools and knowledge necessary to get the job done.

Choose an answering service that functions as an extension of your operations. Whether you desire appointment scheduling, medical answering services or customer support, assure callers receive a positive impression of your business every time. Contact Answering Service Care and learn how we can customize an affordable plan for your Jacksonville, North Carolina business.