Newark New Jersey Answering Service

With a population of over 310,000 residents, the city of Newark, NJ is the state’s largest city. It is also the county seat of Essex County and located within what is called the Gateway Region of New Jersey. Additionally, Port Newark is the primary location for container shipments entering and leaving the US for the ports of New Jersey and New York. It is one of the most ethnically diverse cities in the US and features a broad range of urban and suburban neighborhoods. Despite being such a business, industrial, and transportation hub, the city of Newark has an excessively high unemployment rate of over 16%. Additionally, there is a population decrease of nearly 22% because of all the residents in the city who commute to other areas for work. Suffice it to say, many smaller businesses in the city have struggled to keep up with the competition because of such an unstable economy which is something that many Americans today have been suffering with since 4th quarter 2008.

The need for a live answering service in Newark

Many smaller, family-run businesses have overcome the instability of the local economy by employing a live New Jersey answering service in Newark and the business solutions that Answering Service Care is currently offering our clients. Since 1974, we have enabled our clients to keep pace with their competition, some of whom actually gained a step on their competitors in the process. You can have a live operator that handles your incoming call responsibilities so that you never miss a beat. Our services are feature-rich and extremely cost-effective. You can have live answering service coverage around the clock for pennies on the dollar compared to the cost of hiring a full-time receptionist on staff. Whether it is holidays or weekends, you can be assured that your clients or customers are being handled courteously and professionally with our Newark live answering service technologies. Even in times of a natural disaster, we will see to it that your business stays up and running.

We can help your business in other ways

In addition to live receptionist support, there are a number of other live answering services and business solutions that we can provide so that you increase your sales and profitability. Answering Service Care can provide you with following:
  • Call center capabilities that are never outsourced to a foreign country an feature chat and e-mail support, sales lead generation, and telemarketing services
  • eCommerce solutions for companies that have taken their business to the internet
  • Fax to e-mail features that enable you to download and print out all of your business faxes or forward them to the appropriate department
  • Fulfillment services for those clients who are searching for more cost-effective product distribution and warehousing methods
  • Interactive voice response (IVR) which is an automated system that enables your clients or customers to be directed to the right staff member to assist them without being placed on hold for long periods of time
You can have a live answering service in Newark that provides you and your company with state-of-the-art technologies that create a virtual office with live receptionist support no matter what time of the day or night it is. Remember that our services and business solutions are the most cost-effective ones available on the market today so you won’t need to hire a full-time receptionist to answer your phones. For more information regarding a Newark live answering service or to answer any of your questions, please contact us today at the toll-free phone number listed at the top of this page.