We answer your phones, speak to your customers, and transfer calls to create the best experience possible for your callers.
Skilled agents and cutting-edge technology create an environment where our virtual office answering service thrives. A friendly live voice answers your phone 24/7 and transfers calls acting as an extension of your company. If you are not available, we can take a message and send it to you at your convenience.
Your virtual call answering agents receive industry-specific training, so when they answer the phone, your callers will think they’re speaking directly to the receptionist from your office. Making a great first impression is imperative. We will always strive to make that impression an exceptional one, at a fraction of the cost of an in-house assistant!
A constantly ringing phone is the sound of a successful business. But if you can’t keep up or would rather spend your time focusing on other tasks, our virtual phone answering team can jump in and provide the personalized service your callers expect. In addition to offering warm greetings and seamless call transfers, here are some of the features a live virtual receptionist service can offer to your business.
Better serve your Spanish-speaking callers when you opt for our fluent and highly trained bilingual answering service team. After all, it is no longer just a show of good business. It is expected that Spanish-speaking customers should be able to communicate with your business. Better communication starts here!
Answering Service Care’s virtual call answering agents work remotely to manage a variety of business’ incoming communications via telephone, email, text message, and live chat. In addition to greeting and assisting customers 24/7, a virtual office can help with the following tasks:
When referring to our award-winning team, the word ‘virtual’ describes the sophisticated technology working behind-the-scenes to power every call—supporting (never replacing) real, live human connections.
Here is how Answering Service Care might answer your office’s inbound calls:
Our 100% U.S. based virtual agents are educated, experienced, and tech-savvy. They possess a wide range of computer skills and a high level of proficiency with commonly used applications. Our virtual call answering team also receive ongoing training that focuses on customer service skills, operating our internal and keyboard systems, learning about different businesses and industries, and practicing in real-life call scenarios on live calls.
A constantly ringing phone is the sound of a successful business. But if you can’t keep up or would rather spend your time focusing on other tasks, our virtual call agents can jump in and provide the personalized service your callers expect. In addition to offering warm greetings and seamless call transfers, here are some of the ways live virtual receptionist services can support and strengthen your business:
When you say “hello” to a virtual office, you say “goodbye” to recruiting and training costs, employee turnover, overtime and holiday pay, lost business opportunities, and more.
What could you accomplish with a few extra hours in your day? Without the distraction of a constantly ringing phone, you and your staff will be able to get so much more done!
No matter where you are or what you are doing, our “Find Me, Follow Me” numbers ensure that callers will be able to reach you and your staff quickly and easily. Staying connected means fewer missed business opportunities, and your callers will appreciate you being there for them.
Get more work done or enjoy some much-needed time off while resting assured that your virtual receptionist has you covered- day, night, weekends, and even on holidays!
You only get one chance to make a great first impression. Our friendly receptionists will “wow” your customers with their warm, professional greetings, smooth call transfers, and personalized service.
A toll-free phone number not only makes your business look more established, but it can also be easier for your customers to remember. Your customers will appreciate the accessibility and feel more valued.
Bilingual virtual agents not only make your Spanish-speaking callers feel more comfortable doing business with you, but they also eliminate missed appointments due to miscommunications.
Our experienced team have worked with businesses just like yours and they will always sound professional and knowledgeable to your customers. In fact, most won’t even realize that they’re not part of your full-time staff!
People love to support local businesses. Answering Service Care can provide you with local phone numbers wherever you do business, enabling you to attract new customers nationwide without opening additional offices.
We love Answering Service Care We have been using them for over 15 years and never had an issue. If we have any questions, they answer us as quickly as possible. They are open to suggestions and will do whatever they can to help us. In this world of quick changing employees, it is once to know we have someone we can count on.
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
As a customer for 10+ years I am very satisfied with the service I've receive; however, I've had to have conversations with management to iron out some issues relating to length of time before the phone is answered. Hopefully the matter is resolved.
This business is surrounded by many long term caring people with state of the art advanced technology.
Florida (Headquarters)
441 S State Rd 7, Suite 2
Margate, FL 33068
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
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