Skilled agents and cutting-edge technology create an environment where our virtual office answering service thrives. A friendly live voice answers your phone 24/7 and transfers calls acting as an extension of your company. If you are not available, we can take a message and send it to you at your convenience.
Your virtual call answering agents receive industry-specific training, so when they answer the phone, your callers will think they’re speaking directly to the receptionist from your office. Making a great first impression is imperative. We will always strive to make that impression an exceptional one, at a fraction of the cost of an in-house assistant!
A constantly ringing phone is the sound of a successful business. But if you can’t keep up or would rather spend your time focusing on other tasks, our virtual phone answering team can jump in and provide the personalized service your callers expect. In addition to offering warm greetings and seamless call transfers, here are some of the features a live virtual receptionist service can offer to your business.
Better serve your Spanish-speaking callers when you opt for our fluent and highly trained bilingual answering service team. After all, it is no longer just a show of good business. It is expected that Spanish-speaking customers should be able to communicate with your business. Better communication starts here!
Answering Service Care’s virtual call answering agents work remotely to manage a variety of business’ incoming communications via telephone, email, text message, and live chat. In addition to greeting and assisting customers 24/7, a virtual office can help with the following tasks:
When referring to our award-winning team, the word ‘virtual’ describes the sophisticated technology working behind-the-scenes to power every call—supporting (never replacing) real, live human connections.
Here is how Answering Service Care might answer your office’s inbound calls:
Our 100% U.S. based virtual agents are educated, experienced, and tech-savvy. They possess a wide range of computer skills and a high level of proficiency with commonly used applications. Our virtual call answering team also receive ongoing training that focuses on customer service skills, operating our internal and keyboard systems, learning about different businesses and industries, and practicing in real-life call scenarios on live calls.
A constantly ringing phone is the sound of a successful business. But if you can’t keep up or would rather spend your time focusing on other tasks, our virtual call agents can jump in and provide the personalized service your callers expect. In addition to offering warm greetings and seamless call transfers, here are some of the ways live virtual receptionist services can support and strengthen your business:
When you say “hello” to a virtual office, you say “goodbye” to recruiting and training costs, employee turnover, overtime and holiday pay, lost business opportunities, and more.
What could you accomplish with a few extra hours in your day? Without the distraction of a constantly ringing phone, you and your staff will be able to get so much more done!
No matter where you are or what you are doing, our “Find Me, Follow Me” numbers ensure that callers will be able to reach you and your staff quickly and easily. Staying connected means fewer missed business opportunities, and your callers will appreciate you being there for them.
Get more work done or enjoy some much-needed time off while resting assured that your virtual receptionist has you covered- day, night, weekends, and even on holidays!
You only get one chance to make a great first impression. Our friendly receptionists will “wow” your customers with their warm, professional greetings, smooth call transfers, and personalized service.
A toll-free phone number not only makes your business look more established, but it can also be easier for your customers to remember. Your customers will appreciate the accessibility and feel more valued.
Bilingual virtual agents not only make your Spanish-speaking callers feel more comfortable doing business with you, but they also eliminate missed appointments due to miscommunications.
Our experienced team have worked with businesses just like yours and they will always sound professional and knowledgeable to your customers. In fact, most won’t even realize that they’re not part of your full-time staff!
People love to support local businesses. Answering Service Care can provide you with local phone numbers wherever you do business, enabling you to attract new customers nationwide without opening additional offices.
97.6 Client Satisfaction 
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!!
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.