Running an accounting firm means that you not only want the books to balance, but you need to be walking the walk and talking the talk that you give every day to your clients.
If you waste a lot of money on lavish reception areas and employees you probably don’t need, your clients may reconsider the value of your advice and maybe even rethink doing business with you. That’s why, for many accountants, call answering services for accountants just make financial sense.
Accounting offices can be busy places, but most of the work you do is in your office or on the telephone, there’s not a lot of time spent wining and dining clients.
Instead, you want to subtly show them how cost-conscious you can be, by eliminating needless waste in your own company. One of the best ways to do this is to take advantage of all that an accountant answering service can do for you.
Answering Service Care has been helping accounting firms like yours squeeze more value out of a dollar since 1974, by taking advantage of the latest tech advances in telecom. From basic telephone answering to personalized virtual receptionists that feel like they’re right in the office with you, you can do more with accountant practice answering services than ever before.
In-house receptionists are great, if you have enough work to keep them busy all day. The problem is that most small businesses don’t, so they end up wasting at least some part of their labor doing nothing. It’s not their fault, but it still costs you big time over the course of a year. Let’s not forget the benefits, utilities and so forth that they’re also using during that time. A virtual receptionist, on the other hand, is only paid when they take a call, and you don’t have to train them or cover any benefits.
Your telephone staff needs quiet places to handle calls, necessitating a large enough area for them to get away from one another. Depending on how many of these operators you have on staff, that extra office space may be considerably more than what your accountants require. Answering service operators are already housed in their own offices (whether remote/virtual or onsite), so you can either sublet the space you once dedicated to answering the phone or stop leasing it entirely. Smaller office means less rent, after all.
Maybe your downtown office is doing tons of work, enough that you’ve been wanting to expand. The problem is that you have nowhere to go. The offices around you are all rented, but if you move, you risk losing the traffic you’ve established. Don’t worry, your answering service can take all the calls that come in and route them anywhere, just like those other accountants were in the next office over. Whether they end up working from a home office or an office across the city, no one will be the wiser.
Since you don’t train, house or pay operators for call answering services for accountants like you would regular staff, they can present an incredible opportunity for savings. We know, because here at Answering Service Care we help offices like yours every single day. Give us a call at (800) 430.6511 or drop us an email and let us help you find more ways to tighten the budget.
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