Is your business is receiving more calls, live chats, and text messages than you and your staff can handle? The Answering Service Care team is here to help! As a leading answering service since 1974, we offer a variety of services that support businesses of all sizes and industries.
Live answering services are the most popular type of answering service. Business leaders love 24/7 live answering services because they ensure that customers will be greeted and assisted by a real live human, day or night.
When you partner with Answering Service Care, your customers will appreciate the ability to use multiple platforms when communicating with your company. Our friendly, U.S. based live agents are available to greet and assist customers via phone, SMS text message, email, and live web chat and they can help with tasks including appointment setting, message taking, call routing, qualifying leads, answering general questions, and more. Before getting started, your live agents will receive comprehensive training about your business, industry, and the types of customers they will be assisting. We are committed to providing each of your customers with experiences that are professional, personalized, and compassionate.
Learn more about live answering service for businesses of all sizes and industries!
Answering Service Care provides businesses with a 24/7 live chat solution that can help increase leads and improve customer satisfaction. With their expertly trained professionals, businesses can turn their website into a lead-generating machine that is always open for business. Their personalized approach and quick response times ensure that website visitors receive the immediate support they need, while lead capture helps businesses gain valuable insights into their visitors. Answering Service Care has over 45 years of experience in the industry and has earned the trust of countless businesses across various industries, making them a reliable partner for businesses looking to improve their customer support and grow their customer base.
Learn more about live chat for your website!
An automated answering service is a great option if most of your callers are looking for immediate assistance on simple matters, or to be forwarded to a specific department or extension. Also known as an interactive voice response (IVR) system, automated phone answering services offer callers an easy way to connect to the right person or department within your company. IVR systems interact with callers using voice or keyed-in responses. For example, when you call a hotel and a voice tells you to “press ‘1’ for Room Reservations, ‘2’ for Sales and Catering,” and so on.
An automated answering service ensures that your phones are answered professionally 24/7 for a fraction of the cost of a live virtual receptionist. Calls can be routed to team members at any phone number, and we proudly offer a variety of features including Follow-Me, Fax to Email, Voicemail, and Voice Broadcasting.
Learn more about automated answering services!
97.6 Client Satisfaction 
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!!
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.