- 24/7 Coverage
- Call Transfers
- Email Relays
- SMS Relays
- ASC Mobile App
- Bilingual Operators
- Custom Hold Music
- Personalized Greetings
- Secure Notifications
- Disaster Recovery
- Online Client Portal
- Usage Reporting
- Single Point of Contact
We are here to help you choose the best plan for you. We can also build a custom plan to fit your business needs.
There are some upfront costs to get started with our answering service. You'll need to pay for the plan's base rate, which includes your chosen package and any additional features you may opt for. There is also a one-time setup fee of $50.
The most common answering service customers pay between $250 and $350 monthly. Customizing your script with complex workflows or adding other features, such as appointment scheduling, may create a longer call experience.
Call usage is calculated in whole minutes from the inception of the call in our systems through its completion. For example, if you anticipate receiving 100 calls per month and the average call lasts between 2 and 3 minutes, your estimated usage would be between 200 and 300. If your plan includes 250 minutes and exceeds that, additional minutes will be charged based on your selected package's overage rates.
Each answering service plan includes a monthly usage allowance.
Each answering service plan includes a specific monthly usage allowance based on the number of minutes included with your chosen package. This usage allowance includes the number of minutes included with your plan. If the allowance is exceeded, usage rates will apply. The pricing also covers essential services such as 24/7 live answering, call transfers, bilingual support, and SMS or email relays. Should you exceed your usage allowance, additional charges will apply based on the extra minutes used. We tailor these plans to fit your business’s specific requirements and budget, ensuring you only pay for what you need!
You can receive and acknowledge your messages on our mobile app, online web portal, SMS, email, fax, or through a phone call. However, outbound calls count towards your usage.
No, long-term commitments are not required. All of our answering service plans are available month-to-month, giving you the flexibility to upgrade or downgrade as needed! Annual plans are also offered at a discount and paid for upfront. You can upgrade or downgrade plans at any point, allowing you to scale up or down as your business needs change. Our services are customized to fit your budget, your needs, and the way you do business.
No. Our clients can keep all of their existing phone numbers even after they have started service with us by simply forwarding their existing business phone numbers to the answering service.
Most answering services offer a range of pricing options to suit businesses of all sizes, from small enterprises to larger organizations with high call volumes. Our pricing, in particular, is based on your needs, with flexible plans catering to your unique workflow.
Here’s a breakdown of how telephone answering service pricing works:
By focusing on flexible, scalable pricing, our answering service allows businesses to streamline communication without the overhead of an in-house team. Whether you’re a small business or a large enterprise, our solutions are tailored to meet your specific requirements at an affordable cost.
As mentioned above, the average price for an answering service typically falls between $1 to $2 per minute, depending on various factors such as call volume, complexity, and the specific services you require. Here’s a look at the answering service pricing you can expect:
Each answering service provider has different pricing models. Some offer fixed monthly packages, while others use a pay-as-you-go system or charge per minute. It’s also important to account for potential setup fees and additional charges for features like after-hours support or special holiday rates. With Answering Service Care, we ask for a $50 start-up fee, but all of our features, including 24/7 support, bilingual operators, and SMS and email relays (plus many more!), are included in all plans.
Let’s break each pricing model to help you decide which will work best for your business:
When all is said and done, you should request quotes based on your specific needs and expected call volume to get the most accurate estimate for your business.
97.6 Client Satisfaction 
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!!
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.