Real Estate Answering Services

Your partner in providing premium customer service

The real estate business is a people business. As a real estate broker or representative of your business, you understand better than most. Whether answering your clients’ questions, setting up showings, putting their concerns to rest, or simply chatting about their property interests.

From commercial properties to condos, a real estate agent needs to be available whenever their client needs them. And let’s face it, the real estate business moves fast. Things are off the market almost as quickly as they are on in some instances. You know this, but your client knows this as well.

If something catches their eye, they want to move on it right away. At least see it if nothing else. And all this fast-paced business can feel overwhelming at times. Especially when incoming calls don’t give you a chance to relax.

Consider partnering with a real estate answering service. This doesn’t mean having your calls forwarded to a call center. In fact, it is quite the opposite.

An answering service for realtors and real estate agents is a service that makes sure you never miss a call, fail to receive a message, or are out of touch when a client needs you the most.

3 Ways You Know It’s Time For A Small Business Call Answering Service
Real Estate Agent

Does Your Real Estate Business Miss Calls?

Have you ever considered partnering with a real estate answering service to handle your incoming calls? At Answering Service Care, we work closely with real estate agents, investors, professionals, and firms, providing them with U.S.-based virtual receptionists to represent your business 24/7.

As an extension of your real estate team, we can answer every call , make appointments, share information on listings, pass on leads, and respond to general questions about your real estate services. And this distinction is essential.

Think of our real estate call answering service as an extension of your business as opposed to outsourced assistance. The reason being: We do things your way. We understand that you already have a workflow, and your clients have a particular way of communicating with you. We don’t want to change that, we simply want to create avenues to better facilitate this communication.

Most importantly, a real estate call answering service takes the concern out of your mind, knowing that your real estate live chat is always available for your clients. Sure, business will still be busy, but it will be better organized and managed, enabling you to give more effort to each client individually, as opposed to worrying you are going to miss something every time your phone rings.

The end result of an answering service for real estate agents and investors means more time for you to do what you do best. Our real-time support frees you up to focus on serving buyers and sellers, meeting with clients, and marketing your listings. Our professionally trained real estate telephone answering service team is prepared to take and route all of your time-sensitive and routine incoming calls so that you can better focus on managing your real estate agency efficiently.

We are more than just an outside live real estate answering service. In fact, our clients tell us that they consider our professional real estate answering service operators to be an integral part of their real estate business. We know that you and your real estate clients are busy, so the phone answering services we provide for you are accurate, friendly, and always available.

Leading the Way in Real Estate Answering Services

Our realtor answering service offers your real estate operation the support and resources it needs, giving you what you need to run things more efficiently and profitably.

Live Operator

Courteous, competent, and cost-effective trained live operators.

Fax To Email

With our live real estate answering service, you will receive faxes instantly in your email inbox. No fax machine needed!

Appointment Scheduling

Never miss a call or an opportunity for an appointment.

Bilingual Answering Services

Our U.S.-based bilingual operators are fluent and the best in the business.

Our Real Estate Answering Services

While each real estate business is unique, and we cater to the specifics of that business, here are a few services that you might find beneficial:
  • Answering incoming calls
  • 24/7 coverage, including after-hours, nights, weekends and holidays
  • Access to our team of professionally trained answering service professionals
  • Interacting on the phone with your prospects and existing clients
  • Answering general questions about listings, appointments for showings and/or your areas of expertise
  • Easy message retrieval via phone, fax, SMS/text, and email
  • Screening and transferring of calls based on your specific instructions
  • Routing messages quickly and efficiently, paying special attention to any urgent situations
Agents at an answering service center for insurance agents
2 people shaking hands in front of a house

Top Realtors Answering Services

Our highly trained real estate receptionist team is part of an award-winning real estate live answering service that has been supporting clients from all industries and professions since 1974. We are not just another call center; we are industry veterans with a proven track record of excellence.

Like you and your real estate team, our answering service pros give all of your callers the attention and professionalism they deserve. They get the information you need, according to your exact specifications, and help you turn prospects into clients. An answering service can help many areas of real estate, like:

  • Property management
  • Homeowners associations
  • Real estate agencies

Get Real Estate Answering Services for Better Customer Service

With real estate answering services from Answering Service Care, you get phone tree options, live telephone answering 24/7, and the option to reroute calls to the operator when call times are heaviest. This ensures that your clients never sit on hold or hear an endless busy signal. Best of all, choosing a live operator realtor answering service also gives you a distinct edge.

People respond much more positively to a live operator than they do to an answering machine or automated service. And on your end, you will be freed up to do more sales, client interactions, or marketing – whatever is the best use of your time and skills.

Every contact with your clients leaves an impression. Realtors know that working after normal business hours is part of the job if they want to close sales. But getting vital information after-hours can make working nights and weekends cumbersome.

With a live real estate answering service to relay after-hours messages, you can get time-sensitive lead calls and other important messages as they come in. By working with the best answering service for real estate, you can show more houses to potential buyers, get pricing updates faster, and work deals when the details are fresh. Live real estate answering services can help keep a potential buyer from moving on to another house or another real estate professional.

Your clients will appreciate being able to talk to a person right away, and you’ll appreciate the comprehensive service we provide. Opt for live answering services for real estate agencies from Answering Service Care and rest assured your phone calls will be answered. Your messages will be relayed back to you with accuracy and professionalism, every time.

Contact us to find out how you can partner with Answering Service Care to streamline and improve your real estate company’s customer service.

4 Phrases That Can Change a Phone Call

No Long-Term Contract

Our real estate live answering service speaks for itself: We will never obligate you to purchase services or tools you don't need. That's a promise!

WOW Your Callers

We will represent you with the highest levels of professionalism, patience, service, and efficiency – guaranteed!

100% U.S.-based

Our realtor answering service has a professionally trained, live operator team that is strategically located throughout the U.S. – and only the U.S.!

Hands-on Client Portal

Access your account 24/7 and in real-time, making changes, accessing information, and sharing updates whenever needed.

97.6 Customer Satisfaction

Hear from our happy customers.

Getting a New Caller Experience is Just a Click Away