Your Calls Answered by Caring People & AI
We Get It, So You Don't Have To!
Trusted by 4,000+ Organizations
Join Our Happy Customers
Answering Service Care (ASC) has been serving organizations in every industry since 1974. Small and medium-sized businesses love our personalized approach, and large enterprises are confident that we can handle their call and chat volume with our innovative and friendly approach.
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We answer your calls and chats so you can stay in control of your business
Solutions for all industries
Live Chat and Answering Service will improve your business. Find out how ASC can improve your communication channels.
Running a small business? We’ve got your back with budget-friendly call answering to keep things smooth.
Reliable call answering is your secret weapon for managing client calls and staying on top.
Ensure smooth patient communication with our dedicated support, allowing you to focus on delivering quality care.
Keep your focus on closing deals while we handle the calls, ensuring you stay responsive to clients and manage properties effortlessly.
Enhance client experiences with call support, allowing you to focus on claims and providing exceptional service.
We deliver responsive call handling that supports students and keeps staff informed.
Count on us for reliable call management, allowing you to focus on solving issues and satisfying customers.
Efficient call answering is vital—we’ll help you connect with clients and manage inquiries effectively.
With client meetings and deadlines, you need an answering service to ensure you never miss an opportunity.
Enhance client experiences. Allowing you to focus on providing exceptional services.
Provide compassionate support during difficult times, allowing you to focus on serving families with care.
Deliver dedicated call support, letting you focus on keeping operations running smoothly.
7,000+ integrations.
Seamless connectivity to the apps you already use
Does your business need an answering service?
Putting the right team together can be tricky, especially for small and medium businesses on a budget. In order to offer 24/7 customer service while also lowering overhead, many businesses partner with live call answering services.
Call Recording
It’s so easy! With Instant Replay, ASC's proprietary call recording tool, you can record, store, and access calls via an online portal for 30 days. For a medical or legal practice, financial services institution, or any other service business that needs or could benefit from accurate message retrieval, Call Recording is an indispensable choice. We’ve been told by many clients “is an investment we can’t afford to miss.”
Bilingual Service
If your clients, callers and/or customers prefer to speak Spanish, we can help you – and them. As mentioned, this isn’t just a professional courtesy, but a responsible one. Let Answering Service Care provide you with an offsite, bilingual full-time “staff” to answer your phones and properly serve your Spanish- and English-speaking callers at a tiny fraction of the cost of hiring more full-time employees on your end. As with all of our bilingual answering services, our Bilingual Answering Services are fully customized to meet your needs, budget, and exact specifications.
Appointment Scheduling
No more double-booking or missed appointments. Acuity, the appointment setting software we use, is a hosted application. This means that we can all be on the same page at the same time, in an error-free, always-accessible, and highly streamlined environment.
Making life simpler by giving you one less thing to worry about. No longer will you have to juggle managing a busy and complicated book of appointments on your end. By taking appointment scheduling off your plate, you can go back to focusing on other areas of management or work, knowing that this part of your business or practice is taken care of, well-managed and fully-backed-up.
97.6 Client Satisfaction 
“Great Customer Service”
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!!
Shawn Brandt Optima Imaging, LLC
“Great Service for any Small Business”
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
Robert Strickland Strickland Security
“Save your stress and clock-off!”
We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Sidney Phillips CBRE
“Answering Service Care has saved me time & hassle”
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
Jennifer Schrappe Chrysalis Enterprises
“Reliable and Dependable Always!”
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Lee Ann Morris Morris Mechanical Inc
“Answering Service Care representatives are professional and caring.”
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.
Paulette Criscione Cancer of Many Colors
We are a best-in-class answering service, listen to how we'll answer calls for your organization.
Putting the right team together can be tricky, especially for small and medium businesses on a budget. In order to offer 24/7 customer service while also lowering overhead, many businesses partner with live call answering services.
Real Estate
Real Estate Call Example
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Medical
Medical Call Example
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Legal
Legal Call Example
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Insurance
Insurance Call Example
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Funeral Homes
Funeral Homes Call Example
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Its a Family Thing
We've been raising the bar since 1974.
We are an award-winning, three-generation family-owned business that provides answering services of all kinds and for all budgets. Started by Herman Shooster (see picture) and passed on to his family who still run the company today.
Operator Training Program
The best trained operators
Our onsite answering service agent training program focuses on customer service skills, operating our internal and keyboard systems, learning about different clients and their businesses and practicing in real-life call scenarios on live calls.
Proprietary Software
We build so you can thrive
Our proprietary software and mobile app, allows us to load the client’s website or URL at the same time the phone rings. This is one of the primary reasons our agents can access information so quickly and easily, making them knowledgeable and efficient. The Secure App seamlessly integrates our answering service with your data.
We Serve You
Customized for YOUR business
At ASC, our team of professional call agents works closely with you and your team to answer calls with customized scripts, manage appointment-setting, triage calls from the general to the more important, relay messages in real-time…and so much more!
Award Winner
Consistently recognized in the industry
At ASC, we take pride in our commitment to delivering a top-notch answering service. The Association of Tele-Services International (ATSI) and the Association for the Call Management industry (CAM-X) have honored us with their respective prestigious annual awards. These accolades reaffirms our dedication to exceeding industry standards and providing the highest quality service to our clients.