As an insurance agent or claims adjuster, you understand the importance of being accessible when clients call. However, this doesn’t mean you have to answer your phone every time it rings. Nor does it mean having an office receptionist try and take down every call that comes through.
If your customers are calling, it is because they have something important to say or discuss. After all, insurance companies and their customers discuss personal matters, sometimes delicate matters. Therefore, a client needs to feel confident in this relationship. Having an answering service for the insurance agents in your firm can keep these relationships healthy.
Insurance answering call services make sure nothing slips through the cracks. This doesn’t simply refer to missed phone calls. From scheduling appointments to forwarding a call to the proper place to taking a message, our insurance answering service has you covered.
Partnering with an answering service for your insurance agents is a way of expanding your business. This is different from simply hiring out call-handling services.
If a client needs to speak to you immediately, your live answering service will know how to reach you. Depending on the emergency, this might mean putting you in touch with the client right then. On the other hand, this type of emergency might simply require getting the message to you in real-time.
This enables you to focus on what is currently important. Whether that means spending time speaking with a client or working on a claim in your office quietly. Simply put, your insurance answering service will make sure a client needs to reach you if necessary.
The best live answering service for your insurance company makes your job more efficient, and also improves your customer service relationships.
Customers want to be taken care of, and this is true regardless of the industry. But it is especially true when it comes to sensitive matters of insurance. Answering services for insurance assessors, claims adjusters, and insurance agents, will give clients confidence. This is because they know they can always reach their insurance partner 24 hours a day regardless of the circumstances.
Never miss a call, maintain efficiency in the office, and keep your clients happy with our insurance agency answering service.
Since 1974, Answering Service Care has helped insurance agencies and claims adjusters thrive by answering their calls with compassion and professionalism.
As an extension of your insurance team, our U.S.-based virtual receptionists have you covered. We can answer your phones, schedule appointments, answer general questions, escalate emergency claims, and pass on leads.
We’ve got you covered 24/7/365. When the unexpected happens, your customers expect that they will be able to reach you. Oftentimes, this occurs during non-business hours. Working with an answering service for insurance agents allows you to be available to your customers 24/7, which gives you a competitive edge.
Your customers will appreciate the excellent service they receive, no matter what day or time they call.
Our answering service team works closely with businesses in a variety of industries, including:
We offer insurance professionals and claims adjusters the support and resources they need. This enables them to make a great impression and grow their business.
We can assist callers, take messages, and direct calls to you any time, any day!
Our lead capture service is your solution to customer acquisition and increased revenue.
Less expensive — and more effective — insurance claim processing.
We’ll help customers schedule, update, and cancel appointments online and in real-time.
The world of insurance is one that not many people fully understand, and they will call your business for answers. We’ll greet each caller cheerfully and professionally and ask the right questions to capture their interest. We can even send the leads captured on the phone directly into your CRM software! See more on all our integrations.
We are proud of the service we provide. No Long-Term commitment required.
When you are ready, we can get you up and running in one day. Easy and efficient!
Check your messages, pay your bill, schedule your on-call calendar on your mobile device, 24/7.
97.6 Client Satisfaction 
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!!
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.
