As an insurance agent or claims adjuster, you understand the importance of being accessible when clients call. However, this doesn’t mean you have to answer your phone every time it rings. Nor does it mean having an office receptionist try and take down every call that comes through.
If your customers are calling, it is because they have something important to say or discuss. After all, insurance companies and their customers discuss personal matters, sometimes delicate matters. Therefore, a client needs to feel confident in this relationship. Having an answering service for the insurance agents in your firm can keep these relationships healthy.
Insurance answering call services make sure nothing slips through the cracks. This doesn’t simply refer to missed phone calls. From scheduling appointments to forwarding a call to the proper place to taking a message, our insurance answering service has you covered.
Partnering with an answering service for your insurance agents is a way of expanding your business. This is different from simply hiring out call-handling services.
If a client needs to speak to you immediately, your live answering service will know how to reach you. Depending on the emergency, this might mean putting you in touch with the client right then. On the other hand, this type of emergency might simply require getting the message to you in real-time.
This enables you to focus on what is currently important. Whether that means spending time speaking with a client or working on a claim in your office quietly. Simply put, your insurance answering service will make sure a client needs to reach you if necessary.
The best live answering service for your insurance company makes your job more efficient, and also improves your customer service relationships.
Customers want to be taken care of, and this is true regardless of the industry. But it is especially true when it comes to sensitive matters of insurance. Answering services for insurance assessors, claims adjusters, and insurance agents, will give clients confidence. This is because they know they can always reach their insurance partner 24 hours a day regardless of the circumstances.
Never miss a call, maintain efficiency in the office, and keep your clients happy with our insurance agency answering service.
Since 1974, Answering Service Care has helped insurance agencies and claims adjusters thrive by answering their calls with compassion and professionalism.
As an extension of your insurance team, our U.S.-based virtual receptionists have you covered. We can answer your phones, schedule appointments, answer general questions, escalate emergency claims, and pass on leads.
We’ve got you covered 24/7/365. When the unexpected happens, your customers expect that they will be able to reach you. Oftentimes, this occurs during non-business hours. Working with an answering service for insurance agents allows you to be available to your customers 24/7, which gives you a competitive edge.
Your customers will appreciate the excellent service they receive, no matter what day or time they call.
Our answering service team works closely with businesses in a variety of industries, including:
We offer insurance professionals and claims adjusters the support and resources they need. This enables them to make a great impression and grow their business.
We can assist callers, take messages, and direct calls to you any time, any day!
Our lead capture service is your solution to customer acquisition and increased revenue.
Less expensive — and more effective — insurance claim processing.
We’ll help customers schedule, update, and cancel appointments online and in real-time.
The world of insurance is one that not many people fully understand, and they will call your business for answers. We’ll greet each caller cheerfully and professionally and ask the right questions to capture their interest. We can even send the leads captured on the phone directly into your CRM software! See more on all our integrations.
We are proud of the service we provide. No Long-Term commitment required.
When you are ready, we can get you up and running in one day. Easy and efficient!
Check your messages, pay your bill, schedule your on-call calendar on your mobile device, 24/7.
We love Answering Service Care We have been using them for over 15 years and never had an issue. If we have any questions, they answer us as quickly as possible. They are open to suggestions and will do whatever they can to help us. In this world of quick changing employees, it is once to know we have someone we can count on.
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
As a customer for 10+ years I am very satisfied with the service I've receive; however, I've had to have conversations with management to iron out some issues relating to length of time before the phone is answered. Hopefully the matter is resolved.
This business is surrounded by many long term caring people with state of the art advanced technology.
Florida (Headquarters)
441 S State Rd 7, Suite 2
Margate, FL 33068
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
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