Call Forwarding Instructions By Carriers

Call Forwarding is all about options, and we want to make sure you know all of yours!

Did you know there are several ways to forward your calls to the answering service for maximum efficiency and convenience? For starters there are a few different kinds of call forwarding but we will focus on the most important ones. Even though they are pretty standard, the nomenclature may vary by carriers as well as instructions in how to forward your line to us. Worth noting is that rather than forwarding calls from an existing carrier, the use of call routing is oftentimes a better solution for many businesses.

Call Forward Busy/No Answer

This option forwards incoming calls to the answering service automatically if your line is busy. It is setup on a carrier level only once; and you can define the # of rings before the calls are forwarded. This option gives you an opportunity to answer your call before it is automatically forwarded to the answering service (Verizon Ex: Dial *71 (XXX) XXX-XXXX). This is one of our preferred methods since it will save you time and money and ensures that you will never miss a call.

Unconditional Call Forwarding

This option requires you to manually forward your calls by following the carriers instructions (Verizon Ex: Dial *72 (XXX) XXX-XXXX) each time that you want to forward your lines. This can be timing consuming and it is subject to human errors or forgetfulness.

Remote Call Forwarding

This option allows you to forward your line from anywhere, away from the office.

Now that you know the difference between each call forwarding type, choose your carrier below and find specific instructions.

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