Answering Service Care (ASC) has been serving organizations in every industry since 1974. Small and medium sized businesses love our personalized approach, and large enterprises are confident that we can handle their call and chat volume with our innovative and friendly approach.
Live Chat and Answering Service will improve your business. Find out how Answering Service Care can improve your communication channels.
Putting the right team together can be tricky, especially for small and medium businesses on a budget. In order to offer 24/7 customer service while also lowering overhead, many businesses partner with live call answering services.
It’s so easy! With Instant Replay, Answering Service Care’s proprietary call recording tool, you can record, store, and access calls via an online portal for 30 days. For a medical or legal practice, financial services institution, or any other service business that needs or could benefit from accurate message retrieval, Call Recording is an indispensable choice. We’ve been told by many clients “is an investment we can’t afford to miss.”
If your clients, callers and/or customers prefer to speak Spanish, we can help you – and them. As mentioned, this isn’t just a professional courtesy, but a responsible one. Let Answering Service Care provide you with an offsite, bilingual full-time “staff” to answer your phones and properly serve your Spanish- and English-speaking callers at a tiny fraction of the cost of hiring more full-time employees on your end. As with all of our bilingual answering services, our Bilingual Answering Services are fully customized to meet your needs, budget, and exact specifications.
No more double-booking or missed appointments. Acuity, the appointment setting software we use, is a hosted application. This means that we can all be on the same page at the same time, in an error-free, always-accessible, and highly streamlined environment.
Making life simpler by giving you one less thing to worry about. No longer will you have to juggle managing a busy and complicated book of appointments on your end. By taking appointment scheduling off your plate, you can go back to focusing on other areas of management or work, knowing that this part of your business or practice is taken care of, well-managed and fully-backed-up.
We love Answering Service Care We have been using them for over 15 years and never had an issue. If we have any questions, they answer us as quickly as possible. They are open to suggestions and will do whatever they can to help us. In this world of quick changing employees, it is once to know we have someone we can count on.
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
As a customer for 10+ years I am very satisfied with the service I've receive; however, I've had to have conversations with management to iron out some issues relating to length of time before the phone is answered. Hopefully the matter is resolved.
This business is surrounded by many long term caring people with state of the art advanced technology.
Putting the right team together can be tricky, especially for small and medium businesses on a budget. In order to offer 24/7 customer service while also lowering overhead, many businesses partner with live call answering services.
We are an award-winning, three-generation family-owned business that provides answering services of all kinds and for all budgets. Started by Herman Shooster (see picture) and passed on to his family who still run the company today.
Our onsite answering service agent training program focuses on customer service skills, operating our internal and keyboard systems, learning about different clients and their businesses and practicing in real-life call scenarios on live calls.
Our proprietary software and mobile app, allows us to load the client’s website or URL at the same time the phone rings. This is one of the primary reasons our agents can access information so quickly and easily, making them knowledgeable and efficient. The Secure App seamlessly integrates our answering service with your data.
At Answering Service Care, our team of professional call agents works closely with you and your team to answer calls with customized scripts, manage appointment-setting, triage calls from the general to the more important, relay messages in real-time…and so much more!
At Answering Service Care, we take pride in our commitment to delivering a top-notch answering service. The Association of Tele-Services International (ATSI) and the Association for the Call Management industry (CAM-X) have honored us with their respective prestigious annual awards. These accolades reaffirms our dedication to exceeding industry standards and providing the highest quality service to our clients.
Florida (Headquarters)
441 S State Rd 7, Suite 2
Margate, FL 33068
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
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