The ASC App

Web and Mobile friendly

Web and Mobile friendly, Simple to use

At Answering Service Care, we are always working hard to create and update tools that make our clients’ lives easier, and their experience with us as efficient, affordable and satisfying as possible.

Years in the making, this one-of-a-kind tool gives our answering service clients what we like to call a “full 360 degrees view” of their accounts, including messages, on-call scheduling and usage details. As with everything else we do here, this is a tool that was created with our clients in mind.

Download our industry-leading Answering Service Care app

We enjoy seeing firsthand just how valuable the Answering Services Care web app is for all of our clients.

Whether at the office or on the go on a mobile device, our clients have access to all of the app’s features at their fingertips. Our web app helps us make sure that we are being as efficient and effective as we can possibly be in delivering answering services to you and your team. We’ve had so much great client feedback so far, and we look forward to doing even even more!

Truly, this app is the kind of technology that not only gives our clients access and visibility to areas in which they never had it before, but it is also a one-of-a-kind app when it comes to the answering services industry overall.

What else can the Answering Service Care app do?

Manage account users
View real-time reporting, including data related usage and messages, 24 hours a day/7 days a week
Listen to your calls directly from the message view (if you have Instant Replay call recording as an active feature)
View your call scripts, just as one of our agents sees it
Manage on-call workflow contacts and escalations easily and efficiently
Empower yourself and your team to change details, information and specifics whenever needed, including on-the-go (and without having to pick up the phone and call us)
Rate the Answering Service Care team, ask us questions and/or leave us comments
Enable secure message notifications as a feature (especially important for our clients who are required to be HIPAA-compliant)

97.6 Customer Satisfaction

Hear from our happy customers.

Leave Us a Review

15 years and we are not moving !!

We love Answering Service Care We have been using them for over 15 years and never had an issue. If we have any questions, they answer us as quickly as possible. They are open to suggestions and will do whatever they can to help us. In this world of quick changing employees, it is once to know we have someone we can count on.

Susan Ries

What a great team

I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.

Robert Strickland

As a customer for 10+ years

As a customer for 10+ years I am very satisfied with the service I've receive; however, I've had to have conversations with management to iron out some issues relating to length of time before the phone is answered. Hopefully the matter is resolved.

Joseph B. Cutchins Jr

This business is surrounded by many…

This business is surrounded by many long term caring people with state of the art advanced technology.

Michael

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