Call answering services for property management companies and leasing agents
For property managers, there is nothing more efficient than having a dedicated property management answering service. From taking tenant questions to scheduling maintenance visits to organizing apartment showing to any other aspect of property management, an answering service for property management companies is the way to simplify and streamline your efforts, allowing you to focus on the job at hand, not the phone calls.
Just like the property itself, we understand that there is not only one type of property management company, which is why we provide services to match your needs, regardless of your company’s focus. For example, you might only need an answering service for landlords, for dealing with apartment showings or handling ongoing tenant requests or needs.
On the other hand, you might have use for a property management maintenance call center, scheduling regular building tune-ups, or securing emergency repair services. You might even just simply want to enlist the services of an after-hours property management answering service for those late nights in which you (or your team) no longer want to handle communication or work.
The bottom line—Whatever your property needs, we’re your experienced property management service answering partner, making sure your tenants, prospects, maintenance needs, and all other property management communication requirements are taken care of 24/7.
Since 1974, Answering Service Care has provided compassionate, professional support to property managers and their tenants. Our U.S. based virtual receptionists serve as an extension of your team, answering your phones, scheduling showings and maintenance appointments, capturing leads, providing emergency support, and lowering your costs in a variety of ways. Simply put, we provide a property management answering service that benefits everyone from landlords to tenants to property management companies to maintenance staff, and the list goes on.
24/7 support for you and your tenants. A residential property management answering service helps property managers take better care of their communities by providing exceptional customer support around the clock. Broken water heaters and leaky dishwashers can happen at any time, but that doesn’t mean you must wake up in the middle of the night to deal with it. Our property management maintenance call center and its team of live agents will reassure callers and ask the right questions to identify true emergencies from routine maintenance requests. We will only contact you in the event of a critical maintenance emergency.
Your tenants will be grateful for the friendly, responsive service they receive regardless of the hour that they call. And when tenants are happy, they will tell their friends and families, giving you an opportunity to acquire new tenants and lower vacancy rates. And again, this reiterates why taking advantage of a residential property management answering service is a win win for both you and your occupants.
We offer property managers the support and resources they need to satisfy more tenants, resulting in more lease renewals and referrals. However, our property management answering services do more than aid your property management business, they also demonstrate to your tenants and customers that you care. By adding a dedicated answering team of bi-lingual speakers, taking calls 24/7, your tenants will feel like they are being heard, which is crucial when it comes to any situation.
People want to be heard, and want to know that they are being taken seriously. In this day and age, there is no excuse to not have a bi-lingual residential property management answering service. It not only makes things easier for you and your residential property management business, but also for your tenants, who can speak in the way that is most comfortable to them and communicate effectively.
Word travels quickly about wonderful properties to rent. If you’re receiving more calls than you can manage, our professional answering service for property managers can help you keep up. Our friendly, knowledgeable live agents will greet callers, answer questions about specific properties, and schedule showings. Leads captured over the phone can be sent to you via email, text message, or even directly into your CRM software!
Answering Service Care works with property management professionals including (but not limited to):
Access to our team of trained,100% U.S. based answering service professionals
15 years and we are not moving !!
We love Answering Service Care We have been using them for over 15 years and never had an issue. If we have any questions, they answer us as quickly as possible. They are open to suggestions and will do whatever they can to help us. In this world of quick changing employees, it is once to know we have someone we can count on.
What a great team
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
As a customer for 10+ years
As a customer for 10+ years I am very satisfied with the service I've receive; however, I've had to have conversations with management to iron out some issues relating to length of time before the phone is answered. Hopefully the matter is resolved.
This business is surrounded by many…
This business is surrounded by many long term caring people with state of the art advanced technology.