Rochester New York Answering Service

Does your business require 24×7 receptionists or assistance? If you need to cover your phone calls round the clock or stay away from the office but need proper staff to look into customer queries in different languages, hiring full time personnel is not cost effective. That is why you require the services of our New York Answering service in Rochester.

Located just south of Lake Ontario in northwestern New York State is the city of Rochester and its nearly 250,000 residents (2005 statistics). It is the state’s 3rd most populous city behind New York City and Buffalo. Additionally, the greater Rochester metro area is the state’s second largest economy by virtue of all the business and industries that are established there. As of 2007, Rochester was listed as the 6th most desirable city to live in the United States.

Rochester is home to several Fortune 1000 companies as well as international businesses. Because of the presence of numerous imaging and optical sciences in both the economic and educational sectors, Rochester is known as the “world capital of imaging.” However, the business community is filled with a number of different business entities, all of whom are flourishing quite well despite what the overall national economic picture looks like.

Suffice it to say, the city of Rochester and the surrounding communities have an extensively broad business and industrial base. As a business owner, you can’t afford to miss out on important calls or scheduling with your clients and/or customers. One of the smartest moves that you can make is to utilize the business solutions that a live answering service in Rochester can provide you with. We at Answering Service Care have the solution you’ve been looking for if you want to keep pace with the competition and the business mainstream.

Since 1974, we have been servicing all 50 states in the US as well as countries overseas and we are confident that we can help you improve your business with our high-quality yet very cost-effective services. Additionally, we can enable you to extend your reach both regionally and even nationally in order to assist you in expanding your business and increasing your sales. Stay connected with your clients or customers and make better decisions in the process by using a Rochester live answering service.

What separates Answering Service Care from the other companies?

Our state-of-the-art virtual office equipment is high-tech and is an innovative solution to the demands of your clients or customers. We are a family owned and operated business and have been since our business was founded in 1974. We have the highest quality business services available and are very cost-effective. Consider the services that we can offer you:

  • Around the clock customer service and sales help
  • Live operators
  • Multi-lingual operators for any non-English speaking clients or customers
  • Toll-free “800” phone numbers so you can expand into your regional and national markets
  • Web conferencing facilities, virtual office support and VoIP services
  • Call routing and forwarding as well as SMS, email and text messaging facilities
  • Efficient scheduling for appointments as well as any cancellations or confirmations that arise
  • Emergency answering services for medical professionals as well as repair and service technicians
  • Comprehensive sales lead generation


The most important role that our Rochester live answering service can play in your business operations is that you are assured that your clients and/or customers always have their issues dealt with by a live operator who is extremely knowledgeable of your day-to-day business operations. Additionally, your Rochester answering service can be a critical component of your sales staff as well. We can also assist you if your business is located in either East Rochester or Victor.
If you would like more information about how our live answering service in Rochester can benefit your business, or to answer any of your questions, please contact us at the toll-free number listed at the top of this page.