Syracuse New York Answering Service

As a business owner in Syracuse, New York you know how important it is to stay ahead of your competition as well as keeping pace with the business mainstream and being aware of industry trends. One of the most important decisions you can make is staying connected with your clients or customers, and a live New York answering service in Syracuse will help you to do that. For over 30 years now, we at Answering Service Care have been working in all 50 states and even overseas providing call center, telecommunication and conferencing services for multinational corporations to small business owners and start-ups at affordable rates.

The educational and economic hub of central New York is the city of Syracuse, the state’s 5th largest city with a population in excess of 150,000. The greater Syracuse area and the adjacent communities have an estimated population of over three-quarters of a million people, making it central New York’s most prolific business community. Between the Erie Canal and its branch canals and the railway system, Syracuse has been a business and economic crossroads for over two centuries.

Despite the fact that several industries have left the Syracuse area, they have been replaced by other major employers which have strengthened the area’s economic platform. The primary economic and employment sectors are the education and service industries. However, the region is filled with other types of businesses, all of whom have major competitors in their particular industry niche.

Our nationwide answering service has been connecting to the global business community at the efficiency and speed that businesses expect. We are a family-owned and operated business that was established in 1974, so we are confident that we can supply you with the caliber of business services and solutions in order to meet the demands and the needs of your clients or customers.

We care about your business and stay committed to your success when handling your customer service and sales issues. Our high-tech, state-of-the-art virtual office equipment not only enables you to handle client or customer calls on a 24/7/365 basis, but helps you improve your company image as well. Compared to the expenses involved with expanding your business and possibly hiring more employees, investing in a Syracuse live answering service is a fraction of the cost.
You sure can’t be everywhere in the state of New York so why not let our live answering service in Syracuse be everywhere for you and your business. There are a number of features and benefits that Answering Service Care provides our clients with and we are confident they will work for you as well:

  • Live operator coverage 24 hours a day, 7 days a week including holidays and weekends
  • Toll-free “800” phone numbers that enable you to tap into the regional and national business community
  • High-quality customer service levels so you never miss another call
  • Bi-lingual operators to handle any non-English speaking customers that you may have
  • Emergency answering services for medical professionals as well as repair and service technicians
  • Efficient scheduling capabilities so important appointments are never overlooked as well as handling any cancellations or confirmations that may arise
  • Helping virtual office setup and operations o Call center facilities for customer feedback and queries o Message retrievals via SMS, Text messaging, email, fax, or call in and speak to an operator o Call Forward busy and call forward no answer to the answering service provides disaster recovery services for any emergency.


Additionally, if your business is located in Liverpool or Onondaga County, we can assist you as well. If you would like more information about how our live answering service in Syracuse can benefit your business, or to answer any of your questions, please contact us at the toll-free number listed at the top of this page.