Staff Retention

The best answering service staff around is here to serve you

Answering Services and Virtual Receptionists
A large team of live phone operators

Top Staff Retention In Answering Services Industry

People like doing business with people they know, like and trust. When you choose Answering Service Care as your outsourced answering services and virtual receptionist partner, this is exactly what you are getting: an experienced, happy team.

The Best Staff Retention in the Answering Service Industry

When you do business with any company, you want to know that the representatives you and your clients/callers deal with on a regular basis understand your needs and have the knowledge and experience to meet them. Those are just some of the reasons why staff retention in any industry, and especially in answering services, is so very important.

At Answering Service Care, we pride ourselves on having the highest Staff Retention rate in our industry. Our live telephone operators have the knowledge and good judgment that come with experience and a high level of training. There is a direct correlation between experience and quality of service, so it’s no surprise that our service level is also unparalleled.

Some of the reasons for our Answering Services industry-leading Staff Retention rate include:

  • Top-tier pay and benefits
  • Incentives and rewards based on merit
  • Thorough and accurate job descriptions
  • Regular appraisals based on clearly defined expectations
  • Open channels of internal communication
  • Ongoing training and professional development
  • Warm, friendly, family-like working environment
  • Clear, straightforward employment policies
  • Companywide retention plan
A group of Answering Service Care live phone operators working at their desks
A live phone operator supervisor helping a subordinate

Answering Service Staffers Who Love Their Jobs

Beyond all of those great reasons, perhaps it is our Answering Service Care team members themselves who best explain their employment situation when they tell us that this environment is like no other workplace they have experienced. Our family-style- yet-highly-professional workplace fosters knowledgeable, responsive, and confident telephone agents who are trained and retrained to ensure they can handle any scenario.

We make sure that our employees can think quickly and with good judgment. You can be assured that your calls will be answered promptly and that we get your message right the first time, every time. After all, we are here to serve you and your callers above all else.

We want to hear from you!

Since our founding all the way back in 1974, our family-owned and -operated company has earned trust and customer loyalty by sticking with a simple, dual philosophy: stay current with the latest technology, but never lose the old-fashioned touch – the human touch. Ready to get set up with Answering Service Care today? Still have questions? Want to discuss the best service options for you? Call us today at (800) 430-6511 and we will get you help and guidance for whatever you need. We look forward to serving you and your callers!