ASC Blog

An answering service is the more efficient choice because it helps businesses coordinate incoming requests—and respond to them at a much quicker pace. Where an answering machine simply takes messages on the phone, answering services ensure that each call is promptly answered by a real person—as well as emails, chat messages, and more.

The deathcare industry is a vital part of our society, providing families with comfort and closure during difficult times. Deathcare businesses have the challenge of handling sensitive tasks for clients who are grieving a lost loved one. These businesses, such as funeral homes, must diligently perform their work while maintaining a calm, compassionate composure for their customers.

If you’re in the deathcare industry, you know that accessible, compassionate service is crucial for families and loved ones going through an emotional time. But

When it comes to funeral home management, directors have a multitude of tasks and responsibilities that require their full attention. Whether it’s responding to a first call, coordinating a memorial service, or managing staff, the challenges are many and often come at all hours of the day or night.

Countless modern industries rely on a professional answering service for better and more productive relationships with their clients. On top of the practical advantages, an answering service enables healthcare providers, lawyers, real estate agents, and other professionals to reap immense cost savings over hiring an in-house receptionist.

When someone is looking to purchase or sell a property, one of the first things they usually do is seek out a trustworthy real estate agent to help them navigate the process. They rely on their real estate agent (or realtor) to help them make smart decisions while avoiding common pitfalls and mistakes. And if buyers can’t get a hold of their agent to help with any inquiries or concerns, it could lead to disappointment and frustration or even make them consider another realtor.

A modern answering service can provide real estate agents with a dynamic and versatile option for managing their inbound call volume. This is important, since the best real estate agents must be highly accessible to their clients—whether they have questions during business hours or otherwise.

When a medical office opts for a professional answering service over an answering machine or in-house receptionist, they reap a number of benefits, including increased efficiency, 24/7 availability, cost savings, and more. 

Law practices operate within a dynamic, highly-demanding industry that constantly pulls employees in different directions. Thankfully, there are ways to offload some of the hard

For a law firm, performing proper legal intake can be the difference between successful operation and damaging their practice. Legal intake procedures help firms select