Grow your Educational Institution

More than anything, students need to feel safe on campus. When they hear that your school struggles to stay on top of maintenance or security issues because there’s never anyone available to call after hours, it can feel like your school isn’t interested in taking care of the student body’s basic needs.An education answering service, however, can be available 24 hours a day to help with dispatching service workers and security enforcement to improve your reputation in almost no time.

Like many other schools, yours has certain times of the year when the telephone calls are just pouring in faster than anyone can possibly respond. So many unlucky callers end up in voicemails or trapped in phone trees with no hope of ever getting a call back. This is where an answering service can really shine.Since answering service teams can be quite large, significant spikes in call volumes aren’t a problem. Just provide the information you want given to students who call and we’ll do the rest.

Sometimes students need to reach specific people in order to finish their enrollment. They may be adult learners and require a waiver for a college entrance exam or are having trouble with their transfer credits, for example.In these situations, the student may not know who to speak to, but they know if they dial up the operator they’ll get the help they need. We can be that first point of contact, allowing you to put your student workers to use elsewhere and ensuring accuracy and warm transfers to the right contact person the first time.