Live Answering Service Serving Quincy, Massachusetts

Businesses in Quincy, Massachusetts and the surrounding communities of Squantum and North Quincy can gain immediate benefits by employing a Massachusetts Answering Service to manage their phone calls. With over 35 years of experience in a very competitive industry, our family –owned and managed company has a record of accomplishment working with a wide variety of industries helping professional, sales, trades and other service enterprises handle their most valued asset . Your customers, clients and patients deserve the very best telephone customer service; we have the expertise to help you deliver.

Englishmen settled Quincy, MA in 1625; the city received a corporate charter in 1888. Presidents John Adams John Quincy Adams and patriot John Hancock are native sons. Positioned just 11 miles south of Boston, the city gained worldwide recognition for its granite industry. In fact, the first commercial railroad developed in1826 out of the necessity transport granite to the site of the Bunker Hill Monument. The area also evolved into one of the most dynamic shipbuilding in the country. The city has also ways had a strong entrepreneurial spirit, with the first Howard Johnson Hotels and Dunkin Donuts. Answering Service Care appreciates the city’s entrepreneurial history and can assist business of any type to deliver the best telephone customer service.

No Long-Term Contract

Our service speaks for itself: We will never obligate you to purchase services or tools you don’t need, and that’s a promise!

Hands-on Client Portal

Access your account 24/7 and in real-time, making changes, accessing information and sharing updates whenever needed.

100% U.S.-based

Our highly trained professional live operator team is strategically located throughout the U.S.—and only the U.S.

WOW Your Callers

We will represent you with the highest levels of professionalism, patience, service and efficiency…guaranteed!

Our answering service clients are empowered by the online portal we have created just for them. Just some ways you can take advantage of all of the tools at your fingertips:

  • Monitor Usage
  • Make Online Payments
  • Listen To Calls
  • Maintain Your On-Call Schedule
  • Access Your Messages
  • View Your Profile

You Can’t Afford To Miss A Call, So Call Us!

With a resident population of 92,496 and entrenched within the Boston Metropolitan area, service-oriented businesses have many competitors competing for the dollars of consumers and businesses. One surefire method of separating your enterprise from the competition entails focusing on providing your callers with the best experience possible. Answering Service Care provides personable, professional live operator services that can help you accomplish this objective. We assign each account a Customer Care Team that learns the dynamics of your business and performs as if they were sitting right outside of your office door.

Our employees integrate seamlessly into your operations and work from a script approved by you. Your callers will believe that our operators do more than take messages, but actually communicate and connect with the caller. Answering Service Care, also offers a variety of other tools that many business owners use with the live operator service, including:

  • Interactive Voice Response
  • Call Overflow
  • Bi-lingual Live Operators
  • Call Recording
  • Free-local and Toll-free telephone numbers

Putting these dynamic leading edge solutions to work in your business will deliver you results far superior to anything you can obtain with a cellular phone, answering machines or voice mail.

Patients, customers and clients prefer to talk a live person when they call your office or business. Entrepreneurs opening the doors of professional or trades businesses may use our services instead of hiring receptionists and phone service staff. Established company owners who desire to improve their business customer service can also employ our services to accomplish their objectives.

Massachusetts Cities We Serve.

Answering Service Care services all 50 states and many countries internationally. This nationwide answering service works to connect the globe at the efficiency and speed that your company deserves