Auto Attendant or Menu Tree Options
Press 1 For Spanish, Press 2 For English…
When it comes to your incoming calls, the better your answering service screening process up-front, the more efficient and streamlined your routing process will be.
That’s where auto attendant – also known as menu tree – becomes one of the most powerful tools in your answering service arsenal. The auto attendant service is known to be one of the most reliable and cost-effective ways to receive and monitor your inbound phone calls. And we know that the better your call routing works, the better attended to your customers will feel from the start.
Leading The Way In Answering Services
As an industry leader for over four decades, we know what it takes to help your business better serve your customers and improve telephone answering support.
Route your callers where they need to go, efficiently and easily.
Giving your callers and customers what they need, no waiting.
Recommending only what you need, customized to your business
Our highly trained answering service team is here for you.
What is auto attendant?
It’s an automated telephone answering service system that collects information about the purpose of a call and then routes calls to the correct number or extension. This call routing tool does not require a “live” transfer, and allows you to receive calls or messages and provide information to callers 24/7/365 – including nights, weekends and holidays.
Who needs or uses auto attendant? Because auto attendant (aka menu tree) connects callers quickly with the representative who is available and best qualified to help them, it is great for service and support situations, such as technical or IT help, patients of a healthcare practice or customers of your retail or service-based operation.
Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.
When you are ready, we can get you up and running in one day. Easy and efficient!
We believe in empowering our clients to manage their services in the most user-friendly way possible.
97.6 Client Satisfaction 
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thank You!!
I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.
We love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.
Customized information, routing for your callers.
Callers can receive any kind of information you choose to provide, such as office hours, directions, locations and phone directory access. Also, if you so choose, they may also be connected to a live, professionally trained answering service operator. And what’s more, auto attendant can also notify you of emails, pages and/or voicemails that you receive, either immediately in real-time or on a schedule you’ve set up.