Use each phone call to start a powerful marketing process with your callers
Following up with callers via email after they have hung up the phone is one of the most effective ways to start a productive and mutually beneficial marketing relationship.
This powerful real-time ability to keep in touch after the call is what led us to offer an Email Marketing option to your Answering Services bundle. And it turns out we are one of the few national Answering Services offering this service, and we offer it at a very low monthly add-on price.
It’s very simple, actually. After our answering service agents hang up the phone with your callers—including prospects, clients, customers and patients—an email is automatically generated and sent to the email address collected from the customer during the call.
The email itself can contain a variety of information and calls to action, including:
Our clients tell us they love their email marketing capability and the opportunities this service gives them to further communicate with their callers.They consider it an “extra layer” of marketing that helps them keep in touch and get their message out. They are also able to send different emails to different groups based on call script, so all content is customized and fitting to the type of call and caller. Best of all, it’s all part of a seamless process, as the emails go out automatically following the phone call.
New patient information and forms, appointment confirmation, maps and directions
General program information, newsletter, costs and hours, recap of upcoming events
Apartment floor plans, pricing and listings, maintenance requests, confirmation of service requested or appointment for showing
Coupon codes, discount or special promotion information, reminder of upcoming sales, product descriptions and sales
Links to repair information and how-to videos, advice for commonly-reported issues
Confirmation of support ticket submission, next step information, troubleshooting advice, tech-related reminders
Confirmation information for upcoming event, location information
Seasonal coupon codes, annual service information, emergency appointment confirmation
Information on initial consultation, reminder of new services available, link to download additional information
Link to new blog post of video, articles mentioning company, interesting facts or tips that would prompt caller to purchase service or product
Florida (Headquarters)
441 S State Rd 7, Suite 2
Margate, FL 33068
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
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