Email Marketing

Use each phone call to start a powerful marketing process with your callers

Happy Customers

Start Using Email Marketing As Part Of Your Answering Services

Follow Up With Callers Via Email

Following up with callers via email after they have hung up the phone is one of the most effective ways to start a productive and mutually beneficial marketing relationship.

This powerful real-time ability to keep in touch after the call is what led us to offer an Email Marketing option to your Answering Services bundle. And it turns out we are one of the few national Answering Services offering this service, and we offer it at a very low monthly add-on price. 

How Does Email Marketing With Answering Services Work?

It’s very simple, actually. After our answering service agents hang up the phone with your callers—including prospects, clients, customers and patients—an email is automatically generated and sent to the email address collected from the customer during the call.

The email itself can contain a variety of information and calls to action, including:

Live Chat Support

Personalize and Automate Your Marketing Efforts

Our clients tell us they love their email marketing capability and the opportunities this service gives them to further communicate with their callers. They consider it an “extra layer” of marketing that helps them keep in touch and get their message out. They are also able to send different emails to different groups based on call script, so all content is customized and fitting to the type of call and caller. Best of all, it’s all part of a seamless process, as the emails go out automatically following the phone call.

Some of the types of clients that use email marketing with answering services include:

Doctors’, Dentists’ and Physicians’ Offices

New patient information and forms, appointment confirmation, maps and directions

Schools and Camps

General program information, newsletter, costs and hours, recap of upcoming events

Real Estate and Property Managers

Apartment floor plans, pricing and listings, maintenance requests, confirmation of service requested or appointment for showing

Brick-and-Mortar and Online Shops

Coupon codes, discount or special promotion information, reminder of upcoming sales, product descriptions and sales

Product or Machine Sales

Links to repair information and how-to videos, advice for commonly-reported issues

Tech Support

Confirmation of support ticket submission, next step information, troubleshooting advice, tech-related reminders

Event Planners

Confirmation information for upcoming event, location information

HVAC, Plumbing, Service Providers

Seasonal coupon codes, annual service information, emergency appointment confirmation


Information on initial consultation, reminder of new services available, link to download additional information


Link to new blog post of video, articles mentioning company, interesting facts or tips that would prompt caller to purchase service or product

Expand Your Reach with Email Marketing