Luis Bedoya Profile Photo

Luis Bedoya

Luis Bedoya is the COO of Answering Service Care. His journey with the company began in 1996 as an operator, and over the years, he has consistently demonstrated exceptional work ethic, leadership qualities, and business acumen, leading to his steady climb up the corporate ladder.

Luis has been instrumental in revenue generation, client retention, employee development, recruiting, and overall business growth. He played a pivotal role in diversifying the company’s business operations by paving the way for the virtual workforce in 2012, a significant factor in the company’s success. Under his leadership, Answering Service Care has flourished, providing top-notch services to clients and becoming an industry leader.

Luis’ passion for helping others see the best in themselves is reflected in his leadership style. He is a mentor to many and is known for his ability to bring out the best in his employees, inspiring them to excel both professionally and personally. His philosophy of “Work hard and stay humble” is something he lives by and encourages others to follow.

With over 25 years of experience in the answering service industry, Luis is a recognized subject matter expert. His deep understanding of industry dynamics, operational efficiencies, and client needs has been crucial in shaping the company’s direction. His innovative approach and commitment to excellence have made Answering Service Care a benchmark for quality and reliability.

Luis Bedoya’s dedication and expertise have been vital to the success of Answering Service Care. His leadership has fostered significant growth and operational excellence, making him a cornerstone of the organization and a respected figure in the industry.

Posts By This Author

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Crafting Professional Voicemails That Reflect Your Brand
Measuring First Call Resolution in Small Businesses: Is DIY Hurting Your Numbers?
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Measuring First Call Resolution in Small Businesses: Is DIY Hurting Your Numbers?
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The Value of a Well Written Script
Call Security 101: How Professional Answering Services Protect Data, Privacy, and Your Reputation
March 5, 2026
Call Security 101: How Professional Answering Services Protect Data, Privacy, and Your Reputation
From Call to Conversion: What Happens When Your Answering Service Talks to Your CRM
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From Call to Conversion: What Happens When Your Answering Service Talks to Your CRM
How an Answering Service Protects Realtors from Burnout
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How an Answering Service Protects Realtors from Burnout
Equity and Accessibility in Call Handling: Who Gets Heard and Who Gets Left Out
November 6, 2025
Equity and Accessibility in Call Handling: Who Gets Heard and Who Gets Left Out
HIPAA Breaches and Call Handling: How Risky Is It Without a Trained Service?
October 24, 2025
HIPAA Breaches and Call Handling: How Risky Is It Without a Trained Service?
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How Fast Response Times Influence Patient Retention in Healthcare
Handling Customer Complaints with Strategy and Skill
October 2, 2025
Handling Customer Complaints with Strategy and Skill
Improve Your Response Times With a 24/7 Answering Service
September 25, 2025
Improve Your Response Times With a 24/7 Answering Service
What Is Call Screening?
September 4, 2025
What Is Call Screening?
What Is an Example of a Receptionist SMART Goal?
August 21, 2025
What Is an Example of a Receptionist SMART Goal?
How Do You Develop Rapport with Callers?
August 14, 2025
How Do You Develop Rapport with Callers?
How Can an Answering Service Improve After-Sales Service?
July 10, 2025
How Can an Answering Service Improve After-Sales Service?
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