Luis Bedoya Profile Photo

Luis Bedoya

Luis Bedoya is the COO of Answering Service Care. His journey with the company began in 1996 as an operator, and over the years, he has consistently demonstrated exceptional work ethic, leadership qualities, and business acumen, leading to his steady climb up the corporate ladder.

Luis has been instrumental in revenue generation, client retention, employee development, recruiting, and overall business growth. He played a pivotal role in diversifying the company’s business operations by paving the way for the virtual workforce in 2012, a significant factor in the company’s success. Under his leadership, Answering Service Care has flourished, providing top-notch services to clients and becoming an industry leader.

Luis’ passion for helping others see the best in themselves is reflected in his leadership style. He is a mentor to many and is known for his ability to bring out the best in his employees, inspiring them to excel both professionally and personally. His philosophy of “Work hard and stay humble” is something he lives by and encourages others to follow.

With over 25 years of experience in the answering service industry, Luis is a recognized subject matter expert. His deep understanding of industry dynamics, operational efficiencies, and client needs has been crucial in shaping the company’s direction. His innovative approach and commitment to excellence have made Answering Service Care a benchmark for quality and reliability.

Luis Bedoya’s dedication and expertise have been vital to the success of Answering Service Care. His leadership has fostered significant growth and operational excellence, making him a cornerstone of the organization and a respected figure in the industry.

Posts By This Author

How Do Active Listening Skills Enhance Customer Service?
February 7, 2025
How Do Active Listening Skills Enhance Customer Service?
Outsourcing Customer Service in 2025
December 3, 2024
Outsourcing Customer Service in 2025
Understanding the Evolving Role of Answering Services in Business Communication
September 19, 2024
Understanding the Evolving Role of Answering Services in Business Communication
Maximizing Efficiency and Savings: Answering Services Over In-House Teams
August 9, 2024
Maximizing Efficiency and Savings: Answering Services Over In-House Teams
Grow Your Small Business with a Telephone Answering Service
March 23, 2022
Grow Your Small Business with a Telephone Answering Service
Improve Your Response Times With a 24/7 Answering Service
March 16, 2022
Improve Your Response Times With a 24/7 Answering Service
Does Your Business Need a Virtual Receptionist Service?
November 3, 2021
Does Your Business Need a Virtual Receptionist Service?
Employee Spotlight: Meet Athena Matthews
October 28, 2021
Employee Spotlight: Meet Athena Matthews
Can A Medical Answering Service Create Happier Patients?
October 22, 2015
Can A Medical Answering Service Create Happier Patients?
Follow These ATSI Tips When Hiring An Answering Service
September 29, 2015
Follow These ATSI Tips When Hiring An Answering Service
Why Your Answering Service Greeting Matters
July 7, 2015
Why Your Answering Service Greeting Matters
Four Ways Your Customer Service Is Boosted By Answering Calls 24/7
February 26, 2015
Four Ways Your Customer Service Is Boosted By Answering Calls 24/7
Answering Service Case Study: Follow Me
February 3, 2015
Answering Service Case Study: Follow Me
Do Toll-Free Numbers Still Matter?
October 16, 2014
Do Toll-Free Numbers Still Matter?
Answering Service Care Wins Sixth Straight ATSI Award of Excellence!
July 2, 2014
Answering Service Care Wins Sixth Straight ATSI Award of Excellence!
12