In the last decade or so, social media has become an immensely important marketing tool for business of all sizes. From being used for customer
Your business is growing and your mobile website seems to be a big hit with visitors, but maybe you’re starting to wonder if maybe you
There are two main approaches to selling anything, from sailboats to software as a service to towing services. You can use the interruption method, where
If you have a business, the chances are really good you’ve had a negative online review. It happens. A customer is disappointed, or something incredibly
Each client or customer journey is unique, just like the way you work to service them. But, at the end of the day, the only
If you put up a blog and stopped there, you might be missing the big picture. Mobile marketing is a vital part of any online
Unless your small business specializes in chiseling stone tablets, you’ve probably heard a zillion times that you need to be on social media in order
When you run a small local business, marketing to your hometown without overreaching can be tricky. There was a time when it was a simple
One of the biggest challenges in customer service is handling complaints. Have you ever asked yourself how you and your business handles customer complaints? Entire
This is part two in a two-part series about your business and social media. You can read part one here. In part one of this
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