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67% of Americans want to speak to a real person when a call carries real stakes, and 47% feel that strongly. Read alone, that number could look like an AI backlash. It isn’t that clear-cut.
Our survey included 2,003 US consumers and 252 US business owners, with interesting (and surprising) results. It found that 36% of Americans are comfortable letting AI handle…
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Robots Reveal Yourself: The AI Call Report
Robots Reveal Yourself: The AI Call Report8 in 10 Americans Demand to Know: Are You Talking to a Human or AI? Artificial...
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No Missed Chances: ASC Handles Urgent Calls for JOEY JACKSON LAW
No Missed Chances: ASC Handles Urgent Calls for JOEY JACKSON LAW Reliable call coverage that prevents opportunities from...
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How Zander Insurance Transformed After-Hours Support with ASC
How Zander Insurance Transformed After-Hours Support with ASC What great service looks like after hours Zander Insurance...
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What Your Tech Stack Says About Your Business
Beyond The StackHow Software Choices Signal Strategy, Vision, and Priorities When companies select software solutions, t...
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What Is a Target Percentage for First Call Resolution?
What Is a Target Percentage for First Call Resolution? Think about the last time you had to call a company multiple time...
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Voice Matters: The U.S. Accent Study 2025
The Power of AccentsWhat Americans Really Think Accents shape the way we connect with, trust, and perceive others &mdash...
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