Live Answering Service Serving Ann Arbor, MI

The city of Ann Arbor, Michigan seat of Washtenaw County and is the home to the University of Michigan and the students comprise over 30% of the city’s population. The city is also part of the Ann Arbor-Detroit-Flint CSA (combined statistical area). The college plays a significant economic role with over 30,000 employees of which 12,000 are employed at the University Medical Center. The high-tech industry contributes significantly to the economy of Ann Arbor as well. However, biotechnology and health services are major facets of the economy as well.

Numerous economic factors have come into play in the past few decades, some positive and some not so positive. But despite this, Ann Arbor’s business community is doing quite well. The more successful businesses have kept up with market trends and have stayed ahead of their competitors as a result. Typically, they have taken advantage of certain business tools or solutions that other less successful businesses have not. Additionally, many of these more successful businesses have started using a live answering service in Ann Arbor in order to better serve their clients or customers.

No Long-Term Contract

Our service speaks for itself: We will never obligate you to purchase services or tools you don’t need, and that’s a promise!

Hands-on Client Portal

Access your account 24/7 and in real-time, making changes, accessing information and sharing updates whenever needed.100% U.S.-based

Our highly trained professional live operator team is strategically located throughout the U.S.—and only the U.S.

WOW Your Callers

We will represent you with the highest levels of professionalism, patience, service and efficiency…guaranteed!

Our answering service clients are empowered by the online portal we have created just for them. Just some ways you can take advantage of all of the tools at your fingertips:

  • Monitor Usage
  • Make Online Payments
  • Listen To Calls
  • Maintain Your On-Call Schedule
  • Access Your Messages
  • View Your Profile

About Michigan Answering Service

Answering Service Care is a 40-year old nationwide company that has been family-owned and operated since the very beginning. And we have never missed a beat when it comes to providing clients with round-the-clock service. We are well aware that answering your phones and taking important messages is critical to your company operations and our live operators literally provide you with a virtual office for conducting and growing your business as a result.

Our virtual receptionists realize that every phone call is important and you can have this for a fraction of the cost of hiring employees to do this in-house. More importantly, we are a US-based company so your call center functions are not outsourced to a foreign operator. This is a definite advantage when you consider that most consumers in the US today are reluctant to conduct business with companies that outsource their customer service and tech support operations.
Our Services And Business Solutions

Answering Service Care has been providing businesses with key solutions to their company issues throughout the state of Michigan and the US. We have helped numerous businesses overcome the company shortcomings by enhancing their sales and customer service levels. A live answering service in Ann Arbor set up by Answering Service Care will provide you with the following services:

Basic and advanced telephone answering services – never miss another phone call and provide your clients or customers with round-the-clock service and support. Whether it is during or after regular business hours, on holidays, or weekends, you phone calls will never be missed.

Call center capabilities – you can provide your clients or customers with a superior level of customer service and tech support so that you don’t have to outsource your call center functions or sales telemarketers.

Disaster recovery – whether you’re in the emergency service or the repair and service industries, you can rely on Answering Service Care to ensure that your clients or customers are taken care of immediately.

Fax to e-mail – you can receive faxes and send them from your company’s e-mail when you use our Ann Arbor live answering service. Simply open the fax like you would an e-mail attachment and either forward it to the appropriate or print out the document.

Interactive voice response (IVR) – IVR is an automated calling system that interacts with your callers through the use of voice or keyed-in responses. The IVR system is able to manage your calls from their first stages, and then uses this information to route your callers to the best and appropriate person, internal extension or outside line.
And Remember: In Everything We Do, We Show How Much We CARE.

We Love Our Happy Clients!

I just wanted to say what an absolute pleasure it is to be a customer of Answering Service Care. The company I work at is a customer of yours, and your service has been nothing less than exceptional. First off, it is incredibly refreshing to speak to a representative and not an automated voice when I need assistance. I cannot emphasize this point enough! It is so rare to call a company and have that luxury of speaking to a representative and not an automated answering prompt. And, not only am I able to speak with a representative right off the bat, but I have never been on hold for more than a few minutes. Each representative I have spoken with is not only helpful, but they appear to genuinely care and want to solve any problem and/or answer any question. No question or task is beneath them and I think that is the quintessential customer service. Their friendly and positive attitudes are an absolute pleasure to work with. The customer service at Answering Service Care truly stands out in my mind as one of the best. Thank you so much for all that you do – I never dread placing a phone call to you guys!

I would like to let you know that I am extremely satisfied with the service. Your operators are consistently efficient and friendly and it was a pleasure dealing with them. Thank you very much.

Michigan Cities We Serve.