Alizabeth Shooster

Alizabeth Shooster is the President of Answering Service Care. A graduate of The University of Michigan with a degree in Organizational Behavior and Human Resource Management, Alizabeth has over 30 years of executive leadership experience in the contact center industry and 25+ years in HR management.

Alizabeth has been a cornerstone of compliance, benefits administration, human resources, and all aspects of people and culture at Answering Service Care. She previously served as the Director of Human Resources at Global Response Corporation, where she managed the hiring of hundreds of employees for holiday seasons and large-scale projects, overseeing over 2,000 employees. Her expertise in high-volume talent acquisition, employee relations and retention, strategic HR planning, policy and benefit administration, and talent development has been instrumental in shaping the company’s workforce and culture at Answering Service Care, where she manages 200 employees.

Alizabeth is recognized as an expert in the answering service industry and is an active leader in ATSI (Association of TeleServices International), where she contributes to industry standards and best practices. Her strong business acumen and consistent track record in developing high-impact solutions to meet and exceed business objectives have been crucial to the growth and success of Answering Service Care.

Under Alizabeth’s leadership, Answering Service Care has thrived, benefiting from her extensive experience and strategic approach to human resources. Her dedication to excellence and her ability to foster a positive and productive work environment continue to drive the company's success, making Answering Service Care a benchmark for excellence in the industry.